Where is Your Customer Service?!

Subject: GoDaddy: A Long-Term Customer's Plea - Where is Your Customer Service?! Jana Swart here, a GoDaddy client since 2015. My customer number is : 566446794 I am writing this review out of sheer desperation and extreme disappointment with your customer service. It is, frankly, appalling. For a company that hosts millions of websites, your support channels are non-existent. I've repeatedly tried to use your online chat, only to find it consistently "greyed out" and unusable. You offer no direct customer help email, forcing us into limited options. When I resorted to calling, I was met with excruciatingly long wait times that not only wasted my time but also used up my mobile call minutes, all without ever connecting to a human being. This isn't just bad service; it's a complete failure to support your clients. What has happened to GoDaddy? As a customer for nearly a decade, I am shocked by this decline. Your current lack of accessible and responsive customer support is unacceptable. You risk losing loyal clients if this continues. Beyond that, the damage to your brand reputation on sites like Hello Peter will be significant. I demand urgent action to rectify these customer service failures. Show your clients that you still care about their business and your own name.