

Gap Medical Cover
NPS Score
-34
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
The best Gap cover ever and I wil prefer all my friends who need a Gap g9ver to them
1 reviews | Active since May 2026
The best Gap cover ever and I wil prefer all my friends who need a Gap g9ver to them
1 reviews | Active since Sept 2016
I would strongly caution anyone considering Auto & General Medical Gap Cover (Autogen Medical Gap Cover). I paid premiums faithfully for more than 24 months, believing that the cover would assist with the shortfall between my medical aid and private medical expenses in the event of a serious emergency. Unfortunately, after being involved in a serious bicycle and motor vehicle accident, my experience with the claims process was extremely disappointing. Despite submitting legitimate accident-related medical claims, there always seemed to be another exclusion, technicality, tariff issue, or reason provided for why certain claims would not be paid. Instead of receiving meaningful support during a traumatic medical situation, I experienced ongoing frustration, delays, and repeated repudiations of claims. In my personal experience, the policy did not deliver the level of protection and financial assistance that was expected when I signed up. For me, it has felt like a complete waste of money. I would advise potential clients to read the policy wording very carefully, especially regarding exclusions, specialist consultations, tariff limitations, and what is actually covered after a serious accident.
1 reviews | Active since Sept 2016
I would strongly caution anyone considering Auto & General Medical Gap Cover (Autogen Medical Gap Cover). I paid premiums faithfully for more than 24 months, believing that the cover would assist with the shortfall between my medical aid and private medical expenses in the event of a serious emergency. Unfortunately, after being involved in a serious bicycle and motor vehicle accident, my experience with the claims process was extremely disappointing. Despite submitting legitimate accident-related medical claims, there always seemed to be another exclusion, technicality, tariff issue, or reason provided for why certain claims would not be paid. Instead of receiving meaningful support during a traumatic medical situation, I experienced ongoing frustration, delays, and repeated repudiations of claims. In my personal experience, the policy did not deliver the level of protection and financial assistance that was expected when I signed up. For me, it has felt like a complete waste of money. I would advise potential clients to read the policy wording very carefully, especially regarding exclusions, specialist consultations, tariff limitations, and what is actually covered after a serious accident.
1 reviews | Active since Feb 2013
I just want to thank them for paying my outstanding claims. The claims were paid without problems. I previously had other Gap cover and they always had an excuse to pay
1 reviews | Active since Feb 2013
I just want to thank them for paying my outstanding claims. The claims were paid without problems. I previously had other Gap cover and they always had an excuse to pay
Hellopeter has tracked Gap Medical Cover across 16 reviews. Gap Medical Cover hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Gap Medical Cover? Write a review to help others decide.
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