Full Circle Solar
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Full Circle Solar
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAE
JP
Jason P
1 reviews | Active since Jan 2020
19 May 2023, 08:27
Best after sales support
I bought a Growatt inverter from them a few years ago and recently the MPPT charge controller popped. Since it was still under warrantee I took the inverter back to them. They then sent the inverter in for repairs and it was fixed and retuned a few days later at no charge. FullCircleSolar always answers there phones and does an great job at after sales support. One of the best companies i have dealt with.
Helpful (0)
|Replies (0)JP
Jason P
1 reviews | Active since Jan 2020
19 May 2023, 08:27
Best after sales support
I bought a Growatt inverter from them a few years ago and recently the MPPT charge controller popped. Since it was still under warrantee I took the inverter back to them. They then sent the inverter in for repairs and it was fixed and retuned a few days later at no charge. FullCircleSolar always answers there phones and does an great job at after sales support. One of the best companies i have dealt with.
0
Replies (0)JM
Jaco M
1 reviews | Active since Jan 2020
4 Apr 2023, 07:07
FullCircleSolar Exceptional Service
Our Experience using FullCircleSolar. From 2020 when we first bought our first inverters and Pylontech batteries the service and helpfulness was amazing. Their knowledge of the product they sell is way beyond the normal solar supplier. There service and professionalism is the best we have experienced. We are proud to be able to use a company of there standard. From Didi and Paul helping you from the beginning to the end with any queries you might have. Just recently we bought 3 x UP5000 Pylontech batteries to upgrade our system and the delivery was super fast and the price was just right for us. Thank you FULLCIRCLESOLAR. Keep up the great work and service
Helpful (0)
|Replies (0)JM
Jaco M
1 reviews | Active since Jan 2020
4 Apr 2023, 07:07
FullCircleSolar Exceptional Service
Our Experience using FullCircleSolar. From 2020 when we first bought our first inverters and Pylontech batteries the service and helpfulness was amazing. Their knowledge of the product they sell is way beyond the normal solar supplier. There service and professionalism is the best we have experienced. We are proud to be able to use a company of there standard. From Didi and Paul helping you from the beginning to the end with any queries you might have. Just recently we bought 3 x UP5000 Pylontech batteries to upgrade our system and the delivery was super fast and the price was just right for us. Thank you FULLCIRCLESOLAR. Keep up the great work and service
0
Replies (0)FR
Francois R
1 reviews | Active since Jan 2020
2 Nov 2022, 15:48
Warrantee failure.
I bought an Axpert 7.2 Max inverter from DIY Geek. Full Circle Solar is their supplier and they must uphold the warrantee on this supplied product. It was faulty out of the box with the cooling fan running at an excessive speed at very low load conditions. As I have the same inverter and has installed one at another customer, I am in a perfect position to compare their performance. Three independand people observed and noticed the problem clearly. I returned the inverter to GIY Geek at my own expenses (R264.50). After more than a week I received feedback that "there is nothing wrong" with it. This clearly cannot be correct - three people cannot be wrong!! Previously ordered inverter worked 100% correct with fan speed according to load conditions. I do not know how this is going to play out but I will never do any business with DIY Geek or Full Circle Solar ever again. This is not service at any level especially if items are brand new and under warrantee.
Helpful (0)
|Replies (0)FR
Francois R
1 reviews | Active since Jan 2020
2 Nov 2022, 15:48
Warrantee failure.
I bought an Axpert 7.2 Max inverter from DIY Geek. Full Circle Solar is their supplier and they must uphold the warrantee on this supplied product. It was faulty out of the box with the cooling fan running at an excessive speed at very low load conditions. As I have the same inverter and has installed one at another customer, I am in a perfect position to compare their performance. Three independand people observed and noticed the problem clearly. I returned the inverter to GIY Geek at my own expenses (R264.50). After more than a week I received feedback that "there is nothing wrong" with it. This clearly cannot be correct - three people cannot be wrong!! Previously ordered inverter worked 100% correct with fan speed according to load conditions. I do not know how this is going to play out but I will never do any business with DIY Geek or Full Circle Solar ever again. This is not service at any level especially if items are brand new and under warrantee.
0
Replies (0)SD
Stan D
1 reviews | Active since Jan 2020
16 Oct 2022, 16:57
Great service
Great business. After the last power outage of more than 20 hours my battery shut down and I could not get it to reset. I was at my wits end.. I took it to Full Circle and they reset it and showed me how to reset it. I reconnected it to my invertor but by this time I think the the battery had lost too much of its charge. Back to Full Circle I go. This time they kept the battery overnight to give it a full recharge. Took it home and connected it again. No go.. I was a bit concerned the invertor was shot, so this time I took the invertor AND the battery to Full Circle and asked them to check it for me. They did it with a smile. Lo and Behold the invertor started up when they reconnected it at their premises. Took the system home again-- same issue. I phoned them and while going through the corrective procedure, the way they told me to, with Stefaan and the thing switched on.. (I think it was Stefaan's brain waves over the phone that did the trick :) Its still working... To make a long story short: The guys at Full Circle went out of there way to help me even though it was not their invertor. The patience they showed with me was unbelieveable, (I would have told me to ****** off a long time time ago..)) I was the one who got impatient!!! So thank you guys Didi and Stefaan for your patience and helping me to get set up again, I really appreciate it..
Helpful (0)
|Replies (0)SD
Stan D
1 reviews | Active since Jan 2020
16 Oct 2022, 16:57
Great service
Great business. After the last power outage of more than 20 hours my battery shut down and I could not get it to reset. I was at my wits end.. I took it to Full Circle and they reset it and showed me how to reset it. I reconnected it to my invertor but by this time I think the the battery had lost too much of its charge. Back to Full Circle I go. This time they kept the battery overnight to give it a full recharge. Took it home and connected it again. No go.. I was a bit concerned the invertor was shot, so this time I took the invertor AND the battery to Full Circle and asked them to check it for me. They did it with a smile. Lo and Behold the invertor started up when they reconnected it at their premises. Took the system home again-- same issue. I phoned them and while going through the corrective procedure, the way they told me to, with Stefaan and the thing switched on.. (I think it was Stefaan's brain waves over the phone that did the trick :) Its still working... To make a long story short: The guys at Full Circle went out of there way to help me even though it was not their invertor. The patience they showed with me was unbelieveable, (I would have told me to ****** off a long time time ago..)) I was the one who got impatient!!! So thank you guys Didi and Stefaan for your patience and helping me to get set up again, I really appreciate it..
0
Replies (0)BS
Beverley S
1 reviews | Active since Jan 2020
5 Oct 2022, 10:03
excellent service
excellent customer service and pricing! excellent knowledge and experience on all products recommended. We no longer need to rely on Eskom!
Helpful (0)
|Replies (0)BS
Beverley S
1 reviews | Active since Jan 2020
5 Oct 2022, 10:03
excellent service
excellent customer service and pricing! excellent knowledge and experience on all products recommended. We no longer need to rely on Eskom!
0
Replies (0)