Frogfoot Fibre

Based on recent customer reviews, Frogfoot Fibre faces deep frustration around network downtime, slow activations, and weak escalation handling. Customers repeatedly describe extended outages, unresolved tickets, and being bounced between Frogfoot and ISPs. A small but vocal group highlights named agents and technicians delivering excellent recoveries, but these positives are overshadowed by systemic service delivery gaps that significantly disrupt work-from-home customers.

The most common complaint about Frogfoot Fibre, based on Hellopeter's AI analysis of recent customer reviews, is Network Reliability & Connection Quality. Network Reliability & Connection Quality (1.3) is the most frequent complaint. Customers describe multi-day outages, recurring drops, throttling, and speeds far below contracted rates. Work-from-home users report serious income loss, and Frogfoot-only areas feel trapped with no alternative provider available.

Frogfoot Fibre has a TrustIndex of 4.3 out of 10 on Hellopeter, based on 197 reviews in the last 12 months. They reply to 93% of negative reviews, typically within 10 hours 15 min. Hellopeter has tracked Frogfoot Fibre across 1,706 total reviews. How is the TrustIndex calculated? →