FG
FDC Group
Verified Business
FG
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, FDC Group consistently delivers exceptional debt counselling service marked by deeply personal consultant relationships and clear, transparent onboarding. Clients repeatedly praise named staff like Nathaniel, Neil, Kaylee, Chanene, Brenda and Martin for going above and beyond. Communication is described as proactive and reassuring, with many clients reaching debt-free milestones and citing FDC as life-changing during severe financial distress.
TrustIndex
10
Perfect Score
Ranking
#5
in Debt Management
NPS Score
97
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, FDC Group is consistently described as a compassionate, professional debt review partner. Customers repeatedly name individual consultants such as Nathaniel, Neil, Kaylee, Chanene, Brenda and Martin as exceptional. Clients describe feeling guided, informed, and emotionally supported through stressful financial journeys, with many reaching debt-free status. Trust, transparency, and proactive communication are recurring strengths across the recent review window.
FDC Group's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customer Service & Professional Guidance (4.9). Clients consistently name individual agents like Nathaniel, Neil, Kaylee, Chanene and Brenda as patient, knowledgeable, and going above and beyond. Reviews describe staff as compassionate, non-judgemental, and genuinely invested in clients' financial recovery.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had an excellent experience with Freedom Debt Counselors. From the very first consultation, their team was professional, understanding, and genuinely committed to helping me regain control of my finances. They explained the entire debt review process clearly and made what felt like an overwhelming situation much easier to manage. A special thank you to Chanene Boshoff, the After Care Consultant who managed my case so efficiently and compassionately. Chanene was always patient, helpful, and quick to assist whenever I had questions or concerns. Her professionalism and consistent support truly made a stressful process feel far more manageable. What stood out most overall was the excellent communication and genuine care I received throughout the process. I never felt judged or pressured — only supported and guided toward financial stability. Thanks to Freedom Debt Counselors and Chanene’s exceptional assistance, I now feel far more confident about my future and have a structured plan to continue living debt-free. I would highly recommend them to anyone looking for a trustworthy, caring, and efficient debt counseling company.
1 reviews | Active since Jan 2020
I had an excellent experience with Freedom Debt Counselors. From the very first consultation, their team was professional, understanding, and genuinely committed to helping me regain control of my finances. They explained the entire debt review process clearly and made what felt like an overwhelming situation much easier to manage. A special thank you to Chanene Boshoff, the After Care Consultant who managed my case so efficiently and compassionately. Chanene was always patient, helpful, and quick to assist whenever I had questions or concerns. Her professionalism and consistent support truly made a stressful process feel far more manageable. What stood out most overall was the excellent communication and genuine care I received throughout the process. I never felt judged or pressured — only supported and guided toward financial stability. Thanks to Freedom Debt Counselors and Chanene’s exceptional assistance, I now feel far more confident about my future and have a structured plan to continue living debt-free. I would highly recommend them to anyone looking for a trustworthy, caring, and efficient debt counseling company.
1 reviews | Active since Jan 2020
Since 2021 when I first made contact with FDC they have done nothing then make my life easier. They went out of their way to set your mind at ease and for them communication is key. They send you statements every single month so you can monitor your own progress. If you are in trouble please contact a Freedom Debt Counsellor they will be by your side till the end. You guys rock!
1 reviews | Active since Jan 2020
Since 2021 when I first made contact with FDC they have done nothing then make my life easier. They went out of their way to set your mind at ease and for them communication is key. They send you statements every single month so you can monitor your own progress. If you are in trouble please contact a Freedom Debt Counsellor they will be by your side till the end. You guys rock!
FDC Group scores 4.8 out of 5 on Hellopeter's AI analysis of service quality in Debt Management, compared to the Debt Management industry average of 3. Their strongest theme is Consultant Quality (4.9); their weakest is Communication (4.7). The top AI-rated Debt Management business on Hellopeter is FDC Group (4.8). How is the AI Score calculated? →
FDC Group has a TrustIndex of 10 out of 10 on Hellopeter, based on 146 reviews in the last 12 months. Hellopeter has tracked FDC Group across 584 total reviews. How is the TrustIndex calculated? →