FIX DEBT
Claimed Business
|4.8|210 Reviews (last 12 months)|This business does not respond to reviews
FIX DEBT
Claimed Business
|4.8
210 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
FIX DEBT
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, FIX DEBT receives strong praise for its consultants and communication, with named agents like Noku, Thabiso, Jennifer, and William repeatedly commended for empathy and dedication. Clients describe reduced installments, clearer onboarding, and a sense of relief from creditor pressure. A small minority report unauthorized enrollments, cancellation difficulties, and payment distribution failures that caused legal exposure.
TrustIndex
6.9
NPS Score
63
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, FIX DEBT receives overwhelmingly positive feedback for its debt review services. Customers consistently praise named consultants like Thabiso, Noku, William, and Jennifer for patient, professional guidance through stressful financial situations. The team is recognised for clear explanations, quick responses, and tangible outcomes such as reduced instalments and debt freedom. A small number of complaints highlight cancellation difficulties and unresolved payment issues.
FIX DEBT's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers repeatedly name specific consultants including Thabiso, Noku, William, and Jennifer as exceptional, patient, and knowledgeable. Reviewers describe agents going the extra mile, explaining the process in their home language, and providing emotional support during financial stress, with many calling them stars and gems. Customer Service & Professional Guidance (4.6).
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFIX DEBT has a TrustIndex of 6.9 out of 10 on Hellopeter, based on 210 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 14 hours 43 min. Hellopeter has tracked FIX DEBT across 304 total reviews. How is the TrustIndex calculated? →