Evertrend
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Evertrend faces severe and systemic customer experience failures. Customers overwhelmingly report non-delivery, unanswered communications, and refusal to refund. While a minority describe positive outcomes with helpful interactions from named staff like Alyssa, the dominant narrative points to a broken fulfilment and resolution model, with many customers labelling the operation fraudulent and reporting financial loss.
TrustIndex
2.8
Jul '25 - Jun '26
Based on recent customer reviews, Evertrend faces severe and systemic customer experience failures. Customers overwhelmingly report non-delivery, unanswered communications, and refusal to refund. While a minority describe positive outcomes with helpful interactions from named staff like Alyssa, the dominant narrative points to a broken fulfilment and resolution model, with many customers labelling the operation fraudulent and reporting financial loss.
The most common complaint about Evertrend, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Support. Phones go unanswered, emails are ignored, and named contacts like Alyssa Brijlal are repeatedly described as making empty promises. A small subset of customers received responsive help, but the dominant pattern is unreachable, unresponsive support across every channel.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered a solar controller from them in October 2025. Never received the item as it was sent to the state warehouse for refund. They never answered my e- mails through the whole process and now I can not get hold of them for my refund. This is very UNPROFESSIONAL. I DO NOT RECCOMEND ANYONE BUYING ANYTHING FROM THEM.
1 reviews | Active since Jan 2020
I ordered a solar controller from them in October 2025. Never received the item as it was sent to the state warehouse for refund. They never answered my e- mails through the whole process and now I can not get hold of them for my refund. This is very UNPROFESSIONAL. I DO NOT RECCOMEND ANYONE BUYING ANYTHING FROM THEM.
1 reviews | Active since Jan 2020
I am out of pocket for R1300.00! Placed order on the Evertrend website on 3/11/2025 and paid through the Payfast portal. Didn't hear anything, not even an order confirmation email, so emailed them on 12/11/2025 through the website to follow-up. I received a reply from Alyssa blaming Buffalo Logistics for the delay but she didn't give me a tracking number so I couldn't contact Buffalo directly. Couldn't get to speak to a human at Evertrend on the phone number provided on the website as it went to an answering service message every single time. All other emails I sent went unanswered. Now I see that their website is a blank page, advertising that they are "Opening Soon". I wish I had taken the time to read a few reviews before placing my trust in Evertrend.co.za. Please don't get caught like I did if they ever re-open.
1 reviews | Active since Jan 2020
I am out of pocket for R1300.00! Placed order on the Evertrend website on 3/11/2025 and paid through the Payfast portal. Didn't hear anything, not even an order confirmation email, so emailed them on 12/11/2025 through the website to follow-up. I received a reply from Alyssa blaming Buffalo Logistics for the delay but she didn't give me a tracking number so I couldn't contact Buffalo directly. Couldn't get to speak to a human at Evertrend on the phone number provided on the website as it went to an answering service message every single time. All other emails I sent went unanswered. Now I see that their website is a blank page, advertising that they are "Opening Soon". I wish I had taken the time to read a few reviews before placing my trust in Evertrend.co.za. Please don't get caught like I did if they ever re-open.
1 reviews | Active since Jan 2020
I got ********** for R625. I got my bank to refund me after I proved that they had ignored my attempts to contact them, but they debited my account again on the 4th of January 2026! It shows as a point-of-sale transaction, but that's impossible, since they're in Johannesburg and I'm in Cape Town. To me that proves unequivocally that they are *******. By the way, their website now says "coming soon."
1 reviews | Active since Jan 2020
I got ********** for R625. I got my bank to refund me after I proved that they had ignored my attempts to contact them, but they debited my account again on the 4th of January 2026! It shows as a point-of-sale transaction, but that's impossible, since they're in Johannesburg and I'm in Cape Town. To me that proves unequivocally that they are *******. By the way, their website now says "coming soon."
1 reviews | Active since Jan 2020
Do not do business with this company! I bought an item on 3 October 2025 and received nothing. Now all of a sudden I am getting an email after so many queries that the company is in Liquidation!
1 reviews | Active since Jan 2020
Do not do business with this company! I bought an item on 3 October 2025 and received nothing. Now all of a sudden I am getting an email after so many queries that the company is in Liquidation!
Evertrend has a TrustIndex of 2.8 out of 10 on Hellopeter, based on 217 reviews in the last 12 months. Hellopeter has tracked Evertrend across 341 total reviews. How is the TrustIndex calculated? →
