TrustIndex
5.3
Score
NPS Score
100
Recommended: Very Likely
Apr '25 - Mar '26
Recent reviews (143)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bad
I'm really disappointed in Easybet, I made a deposit of R200 via zapper, however the deposit was rejected but the funds were deducted on my bank statement, now they don't want to refund me, I need to take further steps, please assist
1 reviews | Active since Jan 2020
Bad
I'm really disappointed in Easybet, I made a deposit of R200 via zapper, however the deposit was rejected but the funds were deducted on my bank statement, now they don't want to refund me, I need to take further steps, please assist
1 reviews | Active since Jan 2020
****** of 10% slot cashback
I had a huge loss on easybets, and I did not get my 10% slot cashback on Monday
1 reviews | Active since Jan 2020
****** of 10% slot cashback
I had a huge loss on easybets, and I did not get my 10% slot cashback on Monday
1 reviews | Active since Jan 2020
Amazing Service
Morning I have a Vip Manager I would like to give 10 stars 🌟 for his amazing service always on time and keeping me updated with all that's happening on my account Manish keep up the good work u doing and excellent job.
1 reviews | Active since Jan 2020
Amazing Service
Morning I have a Vip Manager I would like to give 10 stars 🌟 for his amazing service always on time and keeping me updated with all that's happening on my account Manish keep up the good work u doing and excellent job.
1 reviews | Active since Jan 2020
EASYBET MANIPULATES SLOTS
I spent thousands of rands, which I lost. Got my 10% back in spins and hit the feature, when all of a sudden, the game froze, not once, but twice. Of course it will, because they purposefully manipulate the games and are a bunch of ******! I'm not even given a fair chance! I've played after that with no issue at all. And the best they can come up with, is my internet connection. Fibre? Really? Don't waste your money like I did!
1 reviews | Active since Jan 2020
EASYBET MANIPULATES SLOTS
I spent thousands of rands, which I lost. Got my 10% back in spins and hit the feature, when all of a sudden, the game froze, not once, but twice. Of course it will, because they purposefully manipulate the games and are a bunch of ******! I'm not even given a fair chance! I've played after that with no issue at all. And the best they can come up with, is my internet connection. Fibre? Really? Don't waste your money like I did!
1 reviews | Active since Jan 2020
Horrible
This honestly has to be one of the worst platforms. I can’t withdraw. Keep getting asked for documentation. Yet, I have been using the platform for a while. Verified and everything. When I lose though they don’t care. However, processing a withdrawal is a nightmare. Still can’t get my funds.
1 reviews | Active since Jan 2020
Horrible
This honestly has to be one of the worst platforms. I can’t withdraw. Keep getting asked for documentation. Yet, I have been using the platform for a while. Verified and everything. When I lose though they don’t care. However, processing a withdrawal is a nightmare. Still can’t get my funds.
1 reviews | Active since Jan 2020
Withdrawal
I haven't played in Easybet for a while. Now I remember why. After making sure several times that my account was verified my withdrawal was rejected - after 23 hours pending. Just to let me know I have to send my ID and bank statements. Really bad service. You should learn from Hollywoodbets and Sunbet how to process withdrawals.
1 reviews | Active since Jan 2020
Withdrawal
I haven't played in Easybet for a while. Now I remember why. After making sure several times that my account was verified my withdrawal was rejected - after 23 hours pending. Just to let me know I have to send my ID and bank statements. Really bad service. You should learn from Hollywoodbets and Sunbet how to process withdrawals.
1 reviews | Active since Jan 2020
Withdrawal - No Customer Service
Never in my life have I experienced such horrible customer service. The are quick to take our cash however they do not allow withdrawals. I am struggling to get my winnings from them. I would not recommend signing up with them. You will just be throwing your money away. They take but they don't pay out.
1 reviews | Active since Jan 2020
Withdrawal - No Customer Service
Never in my life have I experienced such horrible customer service. The are quick to take our cash however they do not allow withdrawals. I am struggling to get my winnings from them. I would not recommend signing up with them. You will just be throwing your money away. They take but they don't pay out.
1 reviews | Active since Jan 2020
Easybet is a ****.
Easybet's Misconduct: * Post-Event Alteration: After the game concluded, Easybet unilaterally changed the odds from 180,000x to 5.00x, settling the bet for only R32.50. * Breach of Own Rules: Easybet’s own rules state that "all tickets will be settled at the odds on offer when the bet was placed". * Unapproved Product: The Western Cape Ministry of Finance confirmed that "Hot Safari 50,000" was not approved for use in the Western Cape at the time. * Data Irregularities: There is a 9-hour time discrepancy between my official bet slip (18:57:44) and the site’s historical log (09:57:44) for the same transaction, suggesting retroactive data tampering. * Misleading Defenses: Easybet claims the R1.17 million win was "theoretical," yet their system generated a unique Bet ID, marked it "Confirmed/Active," and acknowledged the specific payout exposure. WCGRB Regulatory Failure: * Failure to Act: Despite having evidence of these breaches, the Western Cape Gambling and Racing Board (WCGRB) failed to issue a lawful decision or enforcement outcome for over 19 months. * Reliance on Irrelevant Evidence: The Board re**** on simulated test logs ("Zygis Test") that were unrelated to my actual transaction. * Reliance on a Void Document: The WCGRB continues to treat the matter as settled based on a "goodwill settlement" that is legally null and void, as it was signed after the offer had already expired.
1 reviews | Active since Jan 2020
Easybet is a ****.
Easybet's Misconduct: * Post-Event Alteration: After the game concluded, Easybet unilaterally changed the odds from 180,000x to 5.00x, settling the bet for only R32.50. * Breach of Own Rules: Easybet’s own rules state that "all tickets will be settled at the odds on offer when the bet was placed". * Unapproved Product: The Western Cape Ministry of Finance confirmed that "Hot Safari 50,000" was not approved for use in the Western Cape at the time. * Data Irregularities: There is a 9-hour time discrepancy between my official bet slip (18:57:44) and the site’s historical log (09:57:44) for the same transaction, suggesting retroactive data tampering. * Misleading Defenses: Easybet claims the R1.17 million win was "theoretical," yet their system generated a unique Bet ID, marked it "Confirmed/Active," and acknowledged the specific payout exposure. WCGRB Regulatory Failure: * Failure to Act: Despite having evidence of these breaches, the Western Cape Gambling and Racing Board (WCGRB) failed to issue a lawful decision or enforcement outcome for over 19 months. * Reliance on Irrelevant Evidence: The Board re**** on simulated test logs ("Zygis Test") that were unrelated to my actual transaction. * Reliance on a Void Document: The WCGRB continues to treat the matter as settled based on a "goodwill settlement" that is legally null and void, as it was signed after the offer had already expired.
