Diesel Sa
Claimed Business
|1|7 Reviews (last 12 months)|This business does not respond to reviews
Diesel Sa
Claimed Business
|1
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
1|7 Reviews
Jul '25 - Jun '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
23 May 2026, 14:28
OLD DAMAGED SHOES.
Purchased shoes last week and received old shoes 2 days ago, reached out via email and telephonically spoke to two agents who were absolutely rude and failed to get back to me as promised. The shoes are worn out, soles chipped and the front pointy part torn. The return policy has requirements that the item doesn’t have and compels me to agree to conditions I don’t want to because this is no ordinary return situation. Having looked at previous reviews and the behaviour of the customer service I doubt I will get a refund.
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Anonymous
1 reviews | Active since Jan 2020
23 May 2026, 14:28
OLD DAMAGED SHOES.
Purchased shoes last week and received old shoes 2 days ago, reached out via email and telephonically spoke to two agents who were absolutely rude and failed to get back to me as promised. The shoes are worn out, soles chipped and the front pointy part torn. The return policy has requirements that the item doesn’t have and compels me to agree to conditions I don’t want to because this is no ordinary return situation. Having looked at previous reviews and the behaviour of the customer service I doubt I will get a refund.
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Anonymous
1 reviews | Active since Jan 2020
26 Feb 2026, 14:26
Unhappy client
Worst experience ever. In December 2025 my husband and I purchased items from Diesel Century City. In January 2026 we returned a T-shirt. We bought via PayJustNow! To date we haven’t received our refund! Diesel messed up the refund and refunded the wrong customer and now they shifting the blame on PayJustNow! The two gentlemen I spoke to today were not listening to me and told me I need to wait another 10-14 days I mean since January
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Anonymous
1 reviews | Active since Jan 2020
26 Feb 2026, 14:26
Unhappy client
Worst experience ever. In December 2025 my husband and I purchased items from Diesel Century City. In January 2026 we returned a T-shirt. We bought via PayJustNow! To date we haven’t received our refund! Diesel messed up the refund and refunded the wrong customer and now they shifting the blame on PayJustNow! The two gentlemen I spoke to today were not listening to me and told me I need to wait another 10-14 days I mean since January
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Anonymous
1 reviews | Active since Jan 2020
3 Jan 2026, 17:27
I need an exchange ASAP
I bought shoes on their diesel online portal they delivered the wrong shoe size I've been making contact with no luck no one their side is getting back to me. I would really like to get my refund and get them to collect their shoes
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Anonymous
1 reviews | Active since Jan 2020
3 Jan 2026, 17:27
I need an exchange ASAP
I bought shoes on their diesel online portal they delivered the wrong shoe size I've been making contact with no luck no one their side is getting back to me. I would really like to get my refund and get them to collect their shoes
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Anonymous
1 reviews | Active since Jan 2020
21 Dec 2025, 14:47
Manager unprofessionalism at Diesel Menlyn
The manager at Diesel at the Menlyn branch was extremely unprofessional. His behavior was appalling and wanted to get physical with customers. Very uncouth with zero decorum.
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Anonymous
1 reviews | Active since Jan 2020
9 Dec 2025, 09:20
Worst service
I ordered shoes online and they were faulty Immediately logged a return ,a week later they haven’t collected the shoes I have been communicating with them with no response I would not recommend Diesel online it has the worst serving have ever experienced
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Anonymous
1 reviews | Active since Jan 2020
9 Dec 2025, 09:20
Worst service
I ordered shoes online and they were faulty Immediately logged a return ,a week later they haven’t collected the shoes I have been communicating with them with no response I would not recommend Diesel online it has the worst serving have ever experienced
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Anonymous
1 reviews | Active since Jan 2020
29 Jul 2025, 10:40
Poor service
Poor service -They don't even deserve the 1 star.I ordered a sneaker online, but the wrong size was delivered to me.I sent multiple emails, but no one cares to respond in time. They respond after 3 days with no resolution. Even now, I'm still waiting for them to deliver the correct size but they tell me about SLA, which does not make sense because they made a mistake in the first place. Agents at the call centre do not care
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Anonymous
1 reviews | Active since Jan 2020
29 Jul 2025, 10:40
Poor service
Poor service -They don't even deserve the 1 star.I ordered a sneaker online, but the wrong size was delivered to me.I sent multiple emails, but no one cares to respond in time. They respond after 3 days with no resolution. Even now, I'm still waiting for them to deliver the correct size but they tell me about SLA, which does not make sense because they made a mistake in the first place. Agents at the call centre do not care
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Anonymous
1 reviews | Active since Jan 2020
24 Mar 2025, 13:40
DISAPPOINTING ONLINE SERVICE!!!!
Ordered an item on Diesel’s online store on the third of March and the item is still not delivered after on their site it said delivery would talke between 3-6 days, no communication from them, calls and emails being forwarded from one person to the next I asked to speak to their Manager “Adrian” amd was told he was busy and i was promised he would call me back but as expected he did not.
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Anonymous
1 reviews | Active since Jan 2020
24 Mar 2025, 13:40
DISAPPOINTING ONLINE SERVICE!!!!
Ordered an item on Diesel’s online store on the third of March and the item is still not delivered after on their site it said delivery would talke between 3-6 days, no communication from them, calls and emails being forwarded from one person to the next I asked to speak to their Manager “Adrian” amd was told he was busy and i was promised he would call me back but as expected he did not.
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