

Department Of Water Affairs
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2018
Not to mention 5 days continous of no water in December, again In the last 3 weeks, we in Midrand & Kyalami had 3 water outages, lasting across days; on 19 Jan, 28, 29Jan, and again now 31 Jan & 01 Feb. Not even a drop of water through the taps. Water is a BASIC HUMAN NEED. This kind of service is unacceptable. Whoever is Leading JHB Water, please resign, & appoint competent people ASAP. YOUR SERVICE & MANAGEMENT IS ABSOLUTELY PATHETIC
1 reviews | Active since Jan 2018
Not to mention 5 days continous of no water in December, again In the last 3 weeks, we in Midrand & Kyalami had 3 water outages, lasting across days; on 19 Jan, 28, 29Jan, and again now 31 Jan & 01 Feb. Not even a drop of water through the taps. Water is a BASIC HUMAN NEED. This kind of service is unacceptable. Whoever is Leading JHB Water, please resign, & appoint competent people ASAP. YOUR SERVICE & MANAGEMENT IS ABSOLUTELY PATHETIC
1 reviews | Active since Dec 2025
They close the calls that we log for faulty water meter..I call every day and they just escalate since 27 Nov 2025...they promise that the plumber will be dispatched but no visibility..I am.now sick and tired..reference number *** unresolved since 27 Nov 2025..we are billed incorrectly and pay almost R3000 for water alone..there is no one we can speak to we are just told that it is escalated..I spoke to Victor Makambule..Ofentse..Gloria..Sipho Mabela..Maria Lesthuku..Mavis Mokgethoa..Thabiso Mahlala and email send to supervisor Valencia ..these are all from the tshwane call centre and email send to supervisor Sibusiso..we need urgent action today..previous call *** was closed without resolution...call me urgently on ***
1 reviews | Active since Dec 2025
They close the calls that we log for faulty water meter..I call every day and they just escalate since 27 Nov 2025...they promise that the plumber will be dispatched but no visibility..I am.now sick and tired..reference number *** unresolved since 27 Nov 2025..we are billed incorrectly and pay almost R3000 for water alone..there is no one we can speak to we are just told that it is escalated..I spoke to Victor Makambule..Ofentse..Gloria..Sipho Mabela..Maria Lesthuku..Mavis Mokgethoa..Thabiso Mahlala and email send to supervisor Valencia ..these are all from the tshwane call centre and email send to supervisor Sibusiso..we need urgent action today..previous call *** was closed without resolution...call me urgently on ***
Hellopeter has tracked Department Of Water Affairs across 50 reviews. Department Of Water Affairs hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Department Of Water Affairs? Write a review to help others decide.
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