Debt Scan Debt Consulting Services
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Debt Scan Debt Consulting Services receives overwhelmingly positive feedback for compassionate consultants, clear onboarding, and tangible financial relief. Named agents like Rafieka, Zayyaan, Onako, and Shanuwaaz are repeatedly praised for patience and professionalism. Clients report reduced installments, monthly statements, and creditor harassment stopping. A small number raise concerns about clearance delays and unauthorized signups, but the dominant sentiment is gratitude and trust.
TrustIndex
6.8
NPS Score
79
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, Debt Scan Debt Consulting Services is praised overwhelmingly for compassionate consultants, reduced installments, and clear guidance through the debt review process. Named agents like Rafieka, Zayyaan, Onako, and Shanuwaaz appear repeatedly as exceptional. Customers describe restored peace of mind, manageable repayments, and freedom from creditor harassment, with only isolated complaints around delayed clearance updates and unclear cancellation terms.
Debt Scan Debt Consulting Services's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers consistently praise named consultants like Rafieka, Zayyaan, Onako, and Shanuwaaz as patient, professional, and going the extra mile. Reviewers describe staff as warm, non-judgmental, and knowledgeable, frequently using words like 'gem,' 'star,' and 'lifesaver' when recounting their interactions.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2024
The consultants are always available and responsive when needed. Clarity is always provided and Im always able to manage my accounts and balances as statements are provided promptly. Great work Debt Scan
1 reviews | Active since Dec 2024
The consultants are always available and responsive when needed. Clarity is always provided and Im always able to manage my accounts and balances as statements are provided promptly. Great work Debt Scan
1 reviews | Active since May 2026
Creditors don't get their money. I have heen handed over to lawyers now. Some creditors says they don't have any agreement with debt scan on my behalf. They made me pay R16800 as their fee and now no one calls back or is willing to solve the problems they have created. They avoid my msgs my calls, and when they answer, they promise to call back and never do. All l want is my money back and l will pay my debtors myself rather than the mess they brought to my life. Since joining these ppl, it has been a mess. I was promised heaven and earth by the smooth Operator lazola, and he too, ran away and doesn't answer any of my emails, after he was sure that the 16k has been paid.
1 reviews | Active since May 2026
Creditors don't get their money. I have heen handed over to lawyers now. Some creditors says they don't have any agreement with debt scan on my behalf. They made me pay R16800 as their fee and now no one calls back or is willing to solve the problems they have created. They avoid my msgs my calls, and when they answer, they promise to call back and never do. All l want is my money back and l will pay my debtors myself rather than the mess they brought to my life. Since joining these ppl, it has been a mess. I was promised heaven and earth by the smooth Operator lazola, and he too, ran away and doesn't answer any of my emails, after he was sure that the 16k has been paid.
1 reviews | Active since Dec 2024
I was assisted by Debt Scan when I needed it most . Thanks yo them my monthly premium is reduced and my stress is gone
1 reviews | Active since Dec 2024
I was assisted by Debt Scan when I needed it most . Thanks yo them my monthly premium is reduced and my stress is gone
Debt Scan Debt Consulting Services has a TrustIndex of 6.8 out of 10 on Hellopeter, based on 981 reviews in the last 12 months. They reply to 13% of negative reviews, typically within 16 hours 24 min. Hellopeter has tracked Debt Scan Debt Consulting Services across 1,780 total reviews. How is the TrustIndex calculated? →
