Compendium Insurance
Claimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Compendium Insurance
Claimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePD
Paul D
1 reviews | Active since Jan 2020
3 Mar 2026, 18:25
STAY AWAY - NOT A GOOD INSURANCE ⛔
Stay away⛔❌ They client damaged my property walls and gates in November 2025. The truck came into my yard damage my water Meter, gates , and walls . I called them and Nicolette from ****** attorneys asked me to fill a whole lot of forms .I submitted everything in December 2025 . She advised me payment will be done in 30 working days. So I waited patiently. We are now in March 2026 . Still no payment which is unacceptable. I spoke to Kabera from compendium insurance many times. Always tell me she's waiting for feedback and will advise if payment was done. Do not use them as you can see the run around and poor service they offer.
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Paul D
1 reviews | Active since Jan 2020
3 Mar 2026, 18:25
STAY AWAY - NOT A GOOD INSURANCE ⛔
Stay away⛔❌ They client damaged my property walls and gates in November 2025. The truck came into my yard damage my water Meter, gates , and walls . I called them and Nicolette from ****** attorneys asked me to fill a whole lot of forms .I submitted everything in December 2025 . She advised me payment will be done in 30 working days. So I waited patiently. We are now in March 2026 . Still no payment which is unacceptable. I spoke to Kabera from compendium insurance many times. Always tell me she's waiting for feedback and will advise if payment was done. Do not use them as you can see the run around and poor service they offer.
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Replies (0)KR
Katelyn R
1 reviews | Active since Jan 2020
25 Mar 2025, 09:36
Beware of Compendium
This company is a ****, I took R250 000 household insurance with Compendium in 2021, I am currently busy with my first claim on my policy in February 2025, when I put this claim through, they tell me that I am only insured for R160 000. They change the values on the claims *******ly without your authorization and send you back and forth like a tennis ball. My policy was taken out with Kaydee, when I called to do my claim I was told I cannot speak to Kaydee and I must speak to Vimla. This Vimla woman is *****, she refuses to assist me and drops the calls on me when I'm asking her for feedback. Yet they still debit me for the full R250 000 worth of household contents insurance. Stay away. There is a better brokerage called PSG Insurance Brokers, I have my business insurance with them and there's no issues.
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Katelyn R
1 reviews | Active since Jan 2020
25 Mar 2025, 09:36
Beware of Compendium
This company is a ****, I took R250 000 household insurance with Compendium in 2021, I am currently busy with my first claim on my policy in February 2025, when I put this claim through, they tell me that I am only insured for R160 000. They change the values on the claims *******ly without your authorization and send you back and forth like a tennis ball. My policy was taken out with Kaydee, when I called to do my claim I was told I cannot speak to Kaydee and I must speak to Vimla. This Vimla woman is *****, she refuses to assist me and drops the calls on me when I'm asking her for feedback. Yet they still debit me for the full R250 000 worth of household contents insurance. Stay away. There is a better brokerage called PSG Insurance Brokers, I have my business insurance with them and there's no issues.
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Replies (0)ZJ
Zola J
1 reviews | Active since Jan 2020
7 Feb 2025, 16:10
Compendium Insurance and PVW Inc. Attorneys treat clients unfairly!
I am writing a review as a third-party claim client for an accident that occurred 19.09.2023 and formal acknowledgement of claim was on 16.04.2023 by submission of claim form sent by PVW Inc. Attorneys ( by Michael Ebraham) acting on behalf of insurance company in mention for third-party claims, which was completed and sent in due course. 31.07.2024 I contacted PVW Inc. Attorneys to check on progress of claim as no feedback was given and I was informed that Michael was no longer employed by company therefore claim not processed as they were unable to access his emails. I was then asked to resend forms to continue with claim and I did so in time. Ayyeb Gumede was now handling claim and the telephonic conversation between Ayyeb and I was unpleasant as he was very unprofessional to a point where he informed me "it's not his problem that I am uninsured, I should have insurance!" after my complaint of negligence on their behalf and time frame to attend to matter as by law third-party claim turnaround time is 3 months. Documents to process forms were sent on the same day (31.07.2024) to officially process claim. I then telephonically contacted PVW Inc. Attorneys for follow up on 20.08.2024 and I was also informed by Ayyeb that it is my responsibility to check on feedback as company is not authorized to do so. Ayyeb then requested proof of ownership of vehicle on 06.09.2024 and docym sent the following day. Panel beaters issued 1 quotation and an invoice... 1) R5500 paid to fix bonnet which was unable to open that I had to pay from my own pocket as I depended on my vehicle for income and this required use of vehicle for 3 months as I repaired vehicle on 21.12.2023. 2) R4500 for further damage to vehicle due to overheating. Ayyeb informed me that I was negligent in using my vehicle and it is not their client's responsibility to pay for the additional damage. Attorney company wants to issue R4500 whereas no inspection was done on vehicle to assess damage and I find this very unfair and disappointing as I had to issue R5500 from my own pocket. Initial claim amount is R10 000 to cover costs for what has been paid and the additional damages to my vehicle for an accident I did not cause. If we want to speak on negligence let's address the issue that it has taken 17 MONTHS for this matter to be attended to and I refuse to be short-changed and be held responsible for an accident I did not cause. Matter is not yet resolved and I am still waiting on a refund as I disputed the R4500 company is willing to compensate me!
Helpful (0)
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Zola J
1 reviews | Active since Jan 2020
7 Feb 2025, 16:10
Compendium Insurance and PVW Inc. Attorneys treat clients unfairly!
I am writing a review as a third-party claim client for an accident that occurred 19.09.2023 and formal acknowledgement of claim was on 16.04.2023 by submission of claim form sent by PVW Inc. Attorneys ( by Michael Ebraham) acting on behalf of insurance company in mention for third-party claims, which was completed and sent in due course. 31.07.2024 I contacted PVW Inc. Attorneys to check on progress of claim as no feedback was given and I was informed that Michael was no longer employed by company therefore claim not processed as they were unable to access his emails. I was then asked to resend forms to continue with claim and I did so in time. Ayyeb Gumede was now handling claim and the telephonic conversation between Ayyeb and I was unpleasant as he was very unprofessional to a point where he informed me "it's not his problem that I am uninsured, I should have insurance!" after my complaint of negligence on their behalf and time frame to attend to matter as by law third-party claim turnaround time is 3 months. Documents to process forms were sent on the same day (31.07.2024) to officially process claim. I then telephonically contacted PVW Inc. Attorneys for follow up on 20.08.2024 and I was also informed by Ayyeb that it is my responsibility to check on feedback as company is not authorized to do so. Ayyeb then requested proof of ownership of vehicle on 06.09.2024 and docym sent the following day. Panel beaters issued 1 quotation and an invoice... 1) R5500 paid to fix bonnet which was unable to open that I had to pay from my own pocket as I depended on my vehicle for income and this required use of vehicle for 3 months as I repaired vehicle on 21.12.2023. 2) R4500 for further damage to vehicle due to overheating. Ayyeb informed me that I was negligent in using my vehicle and it is not their client's responsibility to pay for the additional damage. Attorney company wants to issue R4500 whereas no inspection was done on vehicle to assess damage and I find this very unfair and disappointing as I had to issue R5500 from my own pocket. Initial claim amount is R10 000 to cover costs for what has been paid and the additional damages to my vehicle for an accident I did not cause. If we want to speak on negligence let's address the issue that it has taken 17 MONTHS for this matter to be attended to and I refuse to be short-changed and be held responsible for an accident I did not cause. Matter is not yet resolved and I am still waiting on a refund as I disputed the R4500 company is willing to compensate me!
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Russell H
1 reviews | Active since Jan 2020
7 Aug 2024, 12:47
Well do0ne Compendium on our Tornado claim
Having been a client for over 40 years and claimed for fire, theft, vandalism, construction, and floods. I like many clients say we don't worry about insurance as we have Compendium. For the latest Tornado claim the Body Corp of Chamonix thanks you.
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Russell H
1 reviews | Active since Jan 2020
7 Aug 2024, 12:47
Well do0ne Compendium on our Tornado claim
Having been a client for over 40 years and claimed for fire, theft, vandalism, construction, and floods. I like many clients say we don't worry about insurance as we have Compendium. For the latest Tornado claim the Body Corp of Chamonix thanks you.
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Replies (0)hC
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Mike S
1 reviews | Active since Jan 2020
30 Jan 2024, 09:12
Excellent Service, highly recommend.
With the assistance of both Brett and Collette, from the Pietermaritzburg Branch, I was able to get a household and car insurance policy, which was very competitive. They also went out of their way to ensure that I was able to take my new new car home, on the day that I bought it, by adding it to my policy, at very, very short notice.
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Mike S
1 reviews | Active since Jan 2020
30 Jan 2024, 09:12
Excellent Service, highly recommend.
With the assistance of both Brett and Collette, from the Pietermaritzburg Branch, I was able to get a household and car insurance policy, which was very competitive. They also went out of their way to ensure that I was able to take my new new car home, on the day that I bought it, by adding it to my policy, at very, very short notice.
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Replies (0)MA
Matthew A
1 reviews | Active since Jan 2020
29 Aug 2023, 13:34
NO Refund
I got my policy cancelled end of July, however the debit orders still went off. I queried the issue and was told the refund will take 7-14 days. It’s been a month and still nothing. My emails are being ignored and getting no response now when querying my refund.
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Matthew A
1 reviews | Active since Jan 2020
29 Aug 2023, 13:34
NO Refund
I got my policy cancelled end of July, however the debit orders still went off. I queried the issue and was told the refund will take 7-14 days. It’s been a month and still nothing. My emails are being ignored and getting no response now when querying my refund.
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Replies (0)