MS
Mike S
Active since Mar 2019
35
Reviews
0
Industries
Reviews
35 reviews1 month ago
Wrong product received and no accountability. DO NOT USE THIS COMPANY
This should have really gotten 0 stars, but unfortunately, that is not available. I ordered some Industro Filler Foam from this company, as the canisters, on the advert, shows that it has a ***** fitting for a spray gun, which is what I wanted: https://leroymerlin.co.za/filler-foam-750-ml-tw-x10-pack-cb39ef60?sfdr_ptcid=32806_617_757154466&sfdr_hash=e966cdfbdb9af77702356a70715b7c9a&utm_medium=cpc&utm_source=google&utm_campaign=SA-PerformanceMax-Brand-FullRange&utm_content=Paint&utm_term=&utm_canal=x&utm_device=c&gad_source=1&gad_campaignid=17335597113&gbraid=0AAAAADD-EFVcIFlOcJY_z7gt0EcCHkb7P&gclid=Cj0KCQjwlLDQBhDjARIsAPlIefHzo636HvKy__Uoh9EjL91SuMWu9cFZnQYCei806WixqszMXYTB520aApP6EALw_wcB When I received the product, all of the canisters have a standard top, for a ***** on nozzle, which will not work for what I needed the spray foam for. I emailed your "contact""email address and informed your company about the problem. I received a reply from Musa, saying that you will get hold of the seller to see what can be done. When I queried on why you have to contact the seller, I was told that "it is the process", I then reminded him that, according to the consumer protection act, Leroy Merlin is legally responsible, as the sale was between myself and you, with my payment being made to yourselves and not the seller. 48hrs later and I have yet to hear from anyone, so, here is my review, plus, all correspondence and proof of payment will be going to the NCC and the CGSO.
2 replies
2 months ago
Excellent service
Dealing with Outsurance to get household and car insurance, plus life and funeral policy's was easy and the people I dealt with were friendly and efficient.
1 reply
2 months ago
Absolutely no aftersales service
Ordered and paid for a cpu cooler from them yesterday, no notification about delivery. I whatsapped this morning, no answer. I whatsapped again in the afternoon, no answer. Tried emailing, email address does not work, so I used their contact form on their website saying I either want a refund or for it to be sent out today. Only then did I get an answer saying, oh, sorry we have a lot of orders to get out. No after sales service.
0 replies
2 months ago
Useless service
Your "service" and "operations" departments are useless. My line was installed by Metrofibre on Sunday and for two days, your "operations" department did not contact me back for two days and when they do, they said that I was using my router and had to change things to get connected, this, after I specifically told them I am still using YOUR router. You really need to get your staff trained properly AND to communicate between departments. I will be leaving you asap.
0 replies
3 months ago
Harras*****t
I have told you countless times to remove all my contact details from your database, yet you keep violating the popi act by sending me harrassing sms'. Cease and desist, before I splash your name all over social media, giving out an email address so others like me, can get you fined and maybe even closed down.
0 replies
5 months ago
NO CUSTOMER SERVICE
Wanted to sign up, but was told I needed to pay R740, before I needed it. I logged a ticket last week, still waiting for someone to contact me. Get Whatsapp today, "you have not finished your order" requested to speak to an agent. TWO hours later, I get a response, to which I answered back in a couple of minutes. Another hour goes by, send a message, "you obviously do not need new business", get reply back, "you have not rep****, this chat is now closed". If this is the way you treat prospective new clients, how do you treat your existing clients? Useless customer service.
0 replies
5 months ago
Popi act violation
I have sent you two emails telling you that you are violating the POPI Act by contacting me without my permission and you have not heeded my warning. One more garrassing sms from you and I will take it to the NCR and the POPI Act complaints
0 replies
5 months ago
Bordering on harras*****t
We traded in our Hyundai i10 with Hyundai Pmb in 2024 and bought a demo vehicle from them as well. You now contact us to tell us that the 5 year maintenance warranty on the new vehicle is comming to and end and want us to sign up for a new one. We informed your "customer services" of this and that we want those details removed from your system, but they want information of the vehicle, which we NO LONGER have and they were told to contact Hyundai Pmb. Now we get another email talking about a "conversation you had" with my wife, yesterday 13th January,NO ONE spoke to her, as she is in a building with no signal, which I also explained in the email and they were to contact me, I also did not speak to anyone. Now my wife gets an email asking for ALL the same details, including her bank details, now why do you want her bank details when we were not paying you in the first place, as the warranty came automatically with the purchase of the vehicle. You will NOT get ANY bank details from my wife and I said in my email, contact HYUNDAI PMB, for all the details of trade in etc. You are now bordering on harras*****t because you want another sale, but unfortunately for you, I know who to contact in this regard, so I would advise that you cease and desist.
1 reply
6 months ago
Violation of POPI Act and harras*****t
I have warned you plenty of times to remove my contact details from your database, which you continually say that you have, yet I still receive sms' from you saying that I have been approved for some package or another. This is now harras*****t and can be charged as such through SAPS. I will also be submitting all of my emails telling you to remove me, so they can also take you to task.
0 replies
7 months ago
MTN sucks
After MANY requests and "promises" by MTN to remove all of my contact details from their data base, they continue to harrass me. Bunch of idiots who could not organise a **** up in a brewery.
0 replies
Review Distribution
5 Star
3 (8.571428571428571%)
4 Star
2 (5.714285714285714%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
30 (85.71428571428571%)