Clear Debt Review

Based on recent customer reviews, Clear Debt Review shows a deeply polarised customer experience. Many clients praise named consultants like Sophie Khoza, Samuel Nyathi, and Malcolm Phakathi for delivering clearance certificates and professional guidance. However, a significant cohort reports paying fees upfront and then being ghosted, with unresolved cases stretching over a year, refund requests ignored, and escalations to the National Credit Regulator.

Clear Debt Review's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers repeatedly name specific consultants including Sophie Khoza, Samuel Nyathi, Malcolm Phakathi, and Memory as patient, professional, and going the extra mile. Successful clients describe feeling guided through a stressful process with empathy and clear explanations.

The most common complaint about Clear Debt Review, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. A recurring pattern of complete communication breakdown after payment. Customers report unanswered emails and calls for months, broken callback promises, and unreachable phone numbers. Mogale Mariri is repeatedly named as unresponsive on escalated cases.

Clear Debt Review scores 2.7 out of 5 on Hellopeter's AI analysis of service quality in Debt Management, compared to the Debt Management industry average of 3. Their strongest theme is Consultant Quality (3.4); their weakest is Communication (2.2). The top AI-rated Debt Management business on Hellopeter is FDC Group (4.8). How is the AI Score calculated? →

Clear Debt Review has a TrustIndex of 5.1 out of 10 on Hellopeter, based on 88 reviews in the last 12 months. They reply to 28% of negative reviews, typically within 713 hours 47 min. Hellopeter has tracked Clear Debt Review across 211 total reviews. How is the TrustIndex calculated? →