

Careful Movers SA
Based on recent customer reviews, Careful Movers SA receives strong praise for professional service, punctual collection and delivery, and careful handling of furniture during inter-provincial moves. Customers consistently mention friendly staff, clear communication, and team members like Trudy, Sbusiso, and Lucky by name. However, a recurring concern centres on quoting accuracy, billing disputes, and unresolved complaints involving missing items, damaged goods, and refund requests. Several dissatisfied customers describe difficulty escalating issues with management, suggesting that while the operational experience is largely positive, after-sales accountability emerges as a notable weakness.
TrustIndex
5.5
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Service was so professional. Contact was made before collection, after pick and before delivery. Time frames for collection and delivery were adhered to. Will definitely use their services again
1 reviews | Active since Jan 2020
I had such a great experience working with Careful Movers , from getting a quote within hours from Sbusiso , to Lawrence & Vusi ‘s swift transportation and great handling of my furniture from Jhb to EL . They stuck to all the times we agreed upon and all my furniture items are still in condition they found them . I would definitely use this team again!
1 reviews | Active since Jan 2020
I had such a great experience working with Careful Movers , from getting a quote within hours from Sbusiso , to Lawrence & Vusi ‘s swift transportation and great handling of my furniture from Jhb to EL . They stuck to all the times we agreed upon and all my furniture items are still in condition they found them . I would definitely use this team again!
1 reviews | Active since Jan 2020
I thought this company was a great choice, until I checked my stuff and my watches were missing. I called Blessing he said it cannot be that watches are ****** and that they move big items for people but the items don't get lost, he said he will interview the people who were moving my stuff and he will get back to me, even now I am still waiting. I will never ever advise anyone to move with these people, for the mere fact that they do not listen to the customer. The movers are protected even when they are wrong.
1 reviews | Active since Jan 2020
I thought this company was a great choice, until I checked my stuff and my watches were missing. I called Blessing he said it cannot be that watches are ****** and that they move big items for people but the items don't get lost, he said he will interview the people who were moving my stuff and he will get back to me, even now I am still waiting. I will never ever advise anyone to move with these people, for the mere fact that they do not listen to the customer. The movers are protected even when they are wrong.
1 reviews | Active since Jan 2020
I was blown away by the exceptional service from Careful Movers! They handled my belongings with care, were punctual, and made our move incredibly smooth. Highly recommend for anyone in SA needing a trustworthy removal company 👍
1 reviews | Active since Jan 2020
I was blown away by the exceptional service from Careful Movers! They handled my belongings with care, were punctual, and made our move incredibly smooth. Highly recommend for anyone in SA needing a trustworthy removal company 👍
1 reviews | Active since Jan 2020
Careful Movers provided a great professional service moving items from Thabazimbi to Centurion on a very short notice. I would recommend them to anyone
1 reviews | Active since Jan 2020
Careful Movers provided a great professional service moving items from Thabazimbi to Centurion on a very short notice. I would recommend them to anyone
1 reviews | Active since Jan 2020
The company was unhelpful in the quoting process, especially for me as it was my first time using a moving company. I did not list enough, so most of the move was not done, my mistake. When I spoke to Blessing I clearly advised that the place I live and the place I'm moving to are on the first floor. I get the quote stating it's ground floor. I correct this in writing to Blessing, no response. On the day I get arrogant movers unhappy that it is first floor and an additional bill to pay before unloading. Thanks for making moving even more stressful!
1 reviews | Active since Jan 2020
The company was unhelpful in the quoting process, especially for me as it was my first time using a moving company. I did not list enough, so most of the move was not done, my mistake. When I spoke to Blessing I clearly advised that the place I live and the place I'm moving to are on the first floor. I get the quote stating it's ground floor. I correct this in writing to Blessing, no response. On the day I get arrogant movers unhappy that it is first floor and an additional bill to pay before unloading. Thanks for making moving even more stressful!
Based on recent customer reviews, Careful Movers SA receives strong praise for professional service, punctual collection and delivery, and careful handling of furniture during inter-provincial moves. Customers consistently mention friendly staff, clear communication, and team members like Trudy, Sbusiso, and Lucky by name. However, a recurring concern centres on quoting accuracy, billing disputes, and unresolved complaints involving missing items, damaged goods, and refund requests. Several dissatisfied customers describe difficulty escalating issues with management, suggesting that while the operational experience is largely positive, after-sales accountability emerges as a notable weakness.
Careful Movers SA has a TrustIndex of 5.5 out of 10 on Hellopeter, based on 27 reviews in the last 12 months. Hellopeter has tracked Careful Movers SA across 65 total reviews. How is the TrustIndex calculated? →