CD
Capital Data
Claimed Business
CD
Capital Data
Claimed Business
15 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Capital Data is facing significant customer frustration, primarily centered on the issuance of paid-up letters following debt settlement. Customers consistently mention difficulties reaching the company, with calls being dropped, emails ignored, and WhatsApp messages going unanswered. A recurring theme is the impact on debt review clearance certificates, as delays prevent customers from accessing new credit. While a few customers highlight positive interactions with named agents who provided efficient and professional service, the dominant sentiment reflects dissatisfaction with communication, agent conduct, and account update accuracy.
Performance(last 12 months):
Trustindex Rating
2.1TrustIndex
2.1
Review Distribution
1.3|15 Reviews
Jul '25 - Jun '26
Recent reviews (15)
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Anonymous
1 reviews | Active since Jan 2020
9 Apr 2026, 11:33
Very bad business
Worst company even, I'm under dept review and they harass me and are rude and even shout at me. I'm under dept review and the should be dealing with the dept review company. I have never been treated so badly by dept collection company
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Anonymous
1 reviews | Active since Jan 2020
9 Apr 2026, 11:33
Very bad business
Worst company even, I'm under dept review and they harass me and are rude and even shout at me. I'm under dept review and the should be dealing with the dept review company. I have never been treated so badly by dept collection company
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Anonymous
1 reviews | Active since Jan 2020
24 Mar 2026, 12:29
221% interest added to closing balance of R29.91
Good day, I received my statement from Consumer friend - Capital Data is the credit provider. On the statement my closing balance is R29.92 on the 23.12.2025. On the 31.12.2025 they process interest of R66.17 which is 221% interest added to R29.92, then you add 5% interest monthly after that which correct but how is the R66.71 over 10 days correct and according to them it is correct. Yet the statement clearly states 5% pm,Can someone from Capital Data and Consumer friend please explain how R66.17 interest over 10 days is correct or possible? How is it correct that you can add 221% interest when the interest cannot be more than the principal amount?
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Anonymous
1 reviews | Active since Jan 2020
24 Mar 2026, 12:29
221% interest added to closing balance of R29.91
Good day, I received my statement from Consumer friend - Capital Data is the credit provider. On the statement my closing balance is R29.92 on the 23.12.2025. On the 31.12.2025 they process interest of R66.17 which is 221% interest added to R29.92, then you add 5% interest monthly after that which correct but how is the R66.71 over 10 days correct and according to them it is correct. Yet the statement clearly states 5% pm,Can someone from Capital Data and Consumer friend please explain how R66.17 interest over 10 days is correct or possible? How is it correct that you can add 221% interest when the interest cannot be more than the principal amount?
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 10:37
Good luck getting in touch
Account handed over even though it’s been paid off months ago. I have been, for 3 weeks, trying to make contact but no one picks up at all. If I do get through, I get put in a queue and then when I am 1 in the queue it says they are busy and they will call me back. Total call time is 3 minutes, not as if I was on for long at all.
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 10:37
Good luck getting in touch
Account handed over even though it’s been paid off months ago. I have been, for 3 weeks, trying to make contact but no one picks up at all. If I do get through, I get put in a queue and then when I am 1 in the queue it says they are busy and they will call me back. Total call time is 3 minutes, not as if I was on for long at all.
0
Replies (0)