Bradlows Lenasia
Unclaimed Business
|2.8|4 Reviews (last 12 months)|This business does not respond to reviews
Bradlows Lenasia
Unclaimed Business
|2.8
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
2.8|4 Reviews
Jul '25 - Jun '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
17 May 2026, 09:30
Excellent Service
Excellent service received from the staff of Bradlows especially Meena Singh and the manager. The manager actually helped with the physical loading of the Gina Wardrobe on to the bakkie. Thank you guys
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Anonymous
1 reviews | Active since Jan 2020
25 Nov 2025, 06:02
Worst After Sales ever, no accountability.All about the title and pay check.***** the customer
Formal Complaint: Bradlows Lenasia – Credit Facility & Delivery Experience Customer Name: Christopher Hans Store: Bradlows Lenasia Sales Representative: Meena Branch Manager: Poelio Motshoane aka Miss P. Regional Manager: Marisa Ellen Date of Purchase: Saturday, 11 October 2025 Delivery Dates Promised: 13–15 October 2025 Actual Delivery Attempt: 18 October 2025 Complaint Reference: 9000446477 Summary of Complaint: On 11 October 2025, a credit facility was approved at Bradlows Lenasia, and we purchased wardrobes with the assurance that delivery would occur within 2–3 working days and that the wardrobes would arrive assembled. The sales process was efficient, and we were asked to leave a review, which we gladly did. However, the delivery process turned into a prolonged and distressing experience: Delivery Delays: Despite confirmation, delivery did not occur on the promised date (15 October). Communication was poor, and updates were only provided after we initiated contact. False Assurances: We were repeatedly told the wardrobes were being assembled and would be delivered “tomorrow,” which never materialized. Disruption to Our Home: We removed built-in cupboards in preparation for the new wardrobes, resulting in significant inconvenience and disruption. Poor Product Quality: When delivery finally occurred on 18 October, the wardrobes were: Poorly assembled Scratched Misaligned drawers and doors Nails protruding into hanging space Broken drawer components Missing finishing touches like wood filler The delivery technician confirmed these issues to the store manager, who acknowledged the poor condition. We requested a solution, such as replacement or alternative cupboards of equal value, but were told the sale would be cancelled instead. Our Position: Cancelling the sale does not resolve the issue. We are left without wardrobes after removing our existing ones based on Bradlows’ commitment. We are not seeking free products, only a fair resolution that reflects: Our right to fair value, good quality, and safety under the Consumer Protection Act No. 68 of 2008 Our protection from over-indebtedness under the National Credit Act No. 34 of 2005
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Anonymous
1 reviews | Active since Jan 2020
25 Nov 2025, 06:02
Worst After Sales ever, no accountability.All about the title and pay check.***** the customer
Formal Complaint: Bradlows Lenasia – Credit Facility & Delivery Experience Customer Name: Christopher Hans Store: Bradlows Lenasia Sales Representative: Meena Branch Manager: Poelio Motshoane aka Miss P. Regional Manager: Marisa Ellen Date of Purchase: Saturday, 11 October 2025 Delivery Dates Promised: 13–15 October 2025 Actual Delivery Attempt: 18 October 2025 Complaint Reference: 9000446477 Summary of Complaint: On 11 October 2025, a credit facility was approved at Bradlows Lenasia, and we purchased wardrobes with the assurance that delivery would occur within 2–3 working days and that the wardrobes would arrive assembled. The sales process was efficient, and we were asked to leave a review, which we gladly did. However, the delivery process turned into a prolonged and distressing experience: Delivery Delays: Despite confirmation, delivery did not occur on the promised date (15 October). Communication was poor, and updates were only provided after we initiated contact. False Assurances: We were repeatedly told the wardrobes were being assembled and would be delivered “tomorrow,” which never materialized. Disruption to Our Home: We removed built-in cupboards in preparation for the new wardrobes, resulting in significant inconvenience and disruption. Poor Product Quality: When delivery finally occurred on 18 October, the wardrobes were: Poorly assembled Scratched Misaligned drawers and doors Nails protruding into hanging space Broken drawer components Missing finishing touches like wood filler The delivery technician confirmed these issues to the store manager, who acknowledged the poor condition. We requested a solution, such as replacement or alternative cupboards of equal value, but were told the sale would be cancelled instead. Our Position: Cancelling the sale does not resolve the issue. We are left without wardrobes after removing our existing ones based on Bradlows’ commitment. We are not seeking free products, only a fair resolution that reflects: Our right to fair value, good quality, and safety under the Consumer Protection Act No. 68 of 2008 Our protection from over-indebtedness under the National Credit Act No. 34 of 2005
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Anonymous
1 reviews | Active since Jan 2020
24 Oct 2024, 12:21
Faulty Matress
I purchased a mattress from your store on the 21st/05/2024 however upon unpacking I noticed cuts on the corners of the bed this damage is clearly a manufacturing defect and I request a replacement or full refund as per your warranty policy and now they are rejecting my query which i find unfair because the bed is still under warranty and they supposed to to anyway exchange it for me This is for Nomsa Lefakane
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Anonymous
1 reviews | Active since Jan 2020
24 Oct 2024, 12:21
Faulty Matress
I purchased a mattress from your store on the 21st/05/2024 however upon unpacking I noticed cuts on the corners of the bed this damage is clearly a manufacturing defect and I request a replacement or full refund as per your warranty policy and now they are rejecting my query which i find unfair because the bed is still under warranty and they supposed to to anyway exchange it for me This is for Nomsa Lefakane
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Anonymous
1 reviews | Active since Jan 2020
13 Sept 2024, 20:14
Refusal of fixing furniture bought at the store
I bought furniture (Headboard) from Bradlows Trade Route Mall, one of the pedestals was damaged at the back. I then called them immediately after I saw the damage. They refused to exchange or fix it saying the supplier is s refusing to assist.
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Anonymous
1 reviews | Active since Jan 2020
13 Sept 2024, 20:14
Refusal of fixing furniture bought at the store
I bought furniture (Headboard) from Bradlows Trade Route Mall, one of the pedestals was damaged at the back. I then called them immediately after I saw the damage. They refused to exchange or fix it saying the supplier is s refusing to assist.
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