Boss Auto Spares
Claimed Business
|1.8|28 Reviews (last 12 months)|This business does not respond to reviews
Boss Auto Spares
Claimed Business
|1.8
28 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Boss Auto Spares is drawing predominantly negative feedback centred on online ordering, stock accuracy, and after-sales support. Customers consistently mention paying for parts only to be told later that stock is unavailable, receiving incorrect or faulty components, and struggling to obtain refunds or exchanges. A recurring theme is poor communication across phone, email, and WhatsApp channels, alongside disputes over handling fees. A smaller group of satisfied buyers highlight fair pricing, helpful WhatsApp assistance from named staff, and occasional fast delivery experiences.
Performance(last 12 months):
Trustindex Rating
2.6TrustIndex
2.6
Review Distribution
1.8|28 Reviews
Jul '25 - Jun '26
Recent reviews (28)
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Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
30 Apr 2026, 17:18
boss auto spend and spend
i bought 4 coil pack for polo clp , it was on 20 april 2026 . they cost me R1200 for 4 of them , 2 were not fire ring when they were installed and i called the company they said they needed the order number and i requested the number from the guy who was helping me when i order because they were updating their system that is why i could buy on line but by phone. i send from pilar to post i was never taken serious and today the third coil pack is not fire ring , 0768138871 k matlala
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Anonymous
1 reviews | Active since Jan 2020
30 Apr 2026, 17:18
boss auto spend and spend
i bought 4 coil pack for polo clp , it was on 20 april 2026 . they cost me R1200 for 4 of them , 2 were not fire ring when they were installed and i called the company they said they needed the order number and i requested the number from the guy who was helping me when i order because they were updating their system that is why i could buy on line but by phone. i send from pilar to post i was never taken serious and today the third coil pack is not fire ring , 0768138871 k matlala
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Anonymous
1 reviews | Active since Jan 2020
21 Apr 2026, 01:33
Auto boss auto Maraisburg. Bad service.
I received a very bad service at Maraisburg Boss auto spares. I bought a fuel pump of which I brought the sample to compare the part number and the specs, the guy behind the counter gave me a pump a said its the same. I installed the pump and there was no pressure, you could literally block the petrol with your finger and no pressure at all. I took it back to them and explained that the petrol pump doesn't have pressure, they told me that I cant return an electrical part, I told them that its not the correct specs and they didn't wanted to hear my story. They offered another one which they couldn't confirm the pressure specs and I told them id rather have my money back because they don't know the specs of their products I googled my damaged pump specs and the pressure was confirmed by Google but they didn't know their's. The fact is that they gave me a part that is not working according or that is not a replacement to my one and they refused to refund it. I left the pump and the slip at their counter.
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Anonymous
1 reviews | Active since Jan 2020
21 Apr 2026, 01:33
Auto boss auto Maraisburg. Bad service.
I received a very bad service at Maraisburg Boss auto spares. I bought a fuel pump of which I brought the sample to compare the part number and the specs, the guy behind the counter gave me a pump a said its the same. I installed the pump and there was no pressure, you could literally block the petrol with your finger and no pressure at all. I took it back to them and explained that the petrol pump doesn't have pressure, they told me that I cant return an electrical part, I told them that its not the correct specs and they didn't wanted to hear my story. They offered another one which they couldn't confirm the pressure specs and I told them id rather have my money back because they don't know the specs of their products I googled my damaged pump specs and the pressure was confirmed by Google but they didn't know their's. The fact is that they gave me a part that is not working according or that is not a replacement to my one and they refused to refund it. I left the pump and the slip at their counter.
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Anonymous
1 reviews | Active since Jan 2020
17 Apr 2026, 08:02
Horrible online service
Ordered a bmw tensioner on the 30th of March and almost 3 weeks later the part is out of stock. Such a huge inconvenience considering that money was deducted even though they did not have the part in stock.
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Anonymous
1 reviews | Active since Jan 2020
17 Apr 2026, 08:02
Horrible online service
Ordered a bmw tensioner on the 30th of March and almost 3 weeks later the part is out of stock. Such a huge inconvenience considering that money was deducted even though they did not have the part in stock.
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Anonymous
1 reviews | Active since Jan 2020
31 Mar 2026, 20:56
I was referred by brother .Ordered ,read that its 2-7 delivery turn around time . After 7 days I get no communication at all ,mind you I bought the part because I NEED it .I call in and speak to a lady whoes name is Terrence. I asked her nice to check my
Poor service on online orders especially communication wise nothing at all.
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Anonymous
1 reviews | Active since Jan 2020
31 Mar 2026, 20:56
I was referred by brother .Ordered ,read that its 2-7 delivery turn around time . After 7 days I get no communication at all ,mind you I bought the part because I NEED it .I call in and speak to a lady whoes name is Terrence. I asked her nice to check my
Poor service on online orders especially communication wise nothing at all.
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2026, 10:10
very bad client servise
very bad do not trust this entity they made me do an online purchase indicating stock I waited for delivery 1 week just to get told there is no stock on product after I made payment when ordered. now for my refund i need to wait 4-7days please make sure prior to doing business with this company not only did I lose two weeks waiting for a product or my own money back i now have to start over with my search again for the part required very disappointed
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2026, 10:10
very bad client servise
very bad do not trust this entity they made me do an online purchase indicating stock I waited for delivery 1 week just to get told there is no stock on product after I made payment when ordered. now for my refund i need to wait 4-7days please make sure prior to doing business with this company not only did I lose two weeks waiting for a product or my own money back i now have to start over with my search again for the part required very disappointed
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2026, 10:38
Unsatisfactory service Boss auto
Bought online marked courier service gave me an amount to pay and then nothing An email came i can pickup item contacted them and said i opted for delivery then i must pay courier good send me the details so i can do so How many times must i ask Bunch of unprofessional people
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2026, 10:38
Unsatisfactory service Boss auto
Bought online marked courier service gave me an amount to pay and then nothing An email came i can pickup item contacted them and said i opted for delivery then i must pay courier good send me the details so i can do so How many times must i ask Bunch of unprofessional people
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