Betway - South Africa
3.2|3,779 reviews
MM
Michael M
1 reviews | Active since Member
27 May 2026, 07:30
NO CASH BACK - WHY??
I deposited over R3000 in one week and did not receive my weekly cashback. I asked the consultant online (Carlos) and was told that i do not qualify. I play every week and get my cashback every week, but this week nothing. Was told that even if i complain, i will get the same response. Come on Betway. Consistency.
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Replies (1)Betway - South Africa's replyOfficial
27 May 2026, 09:49Hi Michael,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Best regards,
Betway - South Africa's reply27 May 2026, 09:49
Official
Hi Michael,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Best regards,