Ultimate Cars
Claimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Ultimate Cars
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDG
Denzil G
1 reviews | Active since Jan 2020
22 Oct 2022, 10:38
Ultimate service and workmanship.
Vehicle came out perfect, I was updated frequently and received photos of the progress of the car, great service and workmanship. Thank you so much to the team, Angela and Alvin!
Helpful (0)
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Wendy N
1 reviews | Active since Jan 2020
22 Jul 2022, 09:09
Dishonest and poor workmanship
My encounter with ultimate cars as a designated insurance service provider has not only been disappointing but the level of honesty and integrity of business ethics and procedures is outright disgusting. On the 9th March 2022 I had an accident and my car was towed away on the same day. On the 15th March 2022 I was notified of the damages of my vehicle and thereafter, what was the steps that was taken and the service provider that my car was towed to, which was Ultimate cars in Prospecton Durban. They had communicated with me via email as well as telephonically and ensured that my car would be given to me by the 15th April 2022. Due to the floods that had occurred on the 12th April 2022. I did not receive my car on the date given understandbly so, even though I had followed up in weeks to come after the floods occurred, I was then told there was no water damage, and my car was indoors throughout the time period of the floods, thereafter I requested to see and inspect my vehicle for water damage as I was worried being a resident of durban, I knew the severity of the floods, on that note, they refused to let me view my vehicle. I thereafter had to contact my insurance and have them send an assessor to assist me to view and gain access to my vehicle. Upon inspection it was discovered that my car had been severely water logged and the interior of the car was damaged and so was the undercarriage and other components on my car and this was not communicated to me by any means. Thereafter upon inspection a back smash was visible that was not there prior to booking the car in. It was then brought to my attention, that because of the water damage my car was stripped to nothing without my consent. And in emails sent the damages on the car progressed from Tyre level, pedal level then gear level. There was no reports stating the damages caused by the water to the electronics and mechanically and even though I kept questioning them about it. They thereafter assured me that they will sort all issues out upon return of my vehicle. Once I viewed my car again, I was totally unhappy and dissatisfied with the service provided. Again they had promised they would sort everything out to my satisfaction. Once I have received the car from Ultimate cars, I directly sent my car, to Toyota for a service, they then had notified me that my wiper and air-conditioning on the car no longer was in working order. I have contacted ultimate cars and they refuse to take responsibility of the damages on the vehicle, while the vehicle was in their possession. My vehicle was in Ultimate cars posssesion for just over 4 months, with them always saying that it would be ready soon, and I was left with not even a courtesy vehicle until the last week, as I was totally unhappy and went into a meeting with them stating the inconveniences they are causing me. With that being said I would not expect any problems, electronically, physically and mechanically wrong with my vehicle, now I may face more uncer*****y as they have not been upfront with me from the beginning. When I refuse to take the car they told me there is nothing they can do and that's what they were asked to do via the insurance reports yet the car had been in their possesions all this time. I am totally unhappy with the workmanship on my car and I have no piece of mind that my electronics and mechanical work has not been affected. I would like ultimate cars to take responsibility of what they did, but they just seem to be dishonest everytime i question them about my car.
Helpful (0)
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Wendy N
1 reviews | Active since Jan 2020
22 Jul 2022, 09:09
Dishonest and poor workmanship
My encounter with ultimate cars as a designated insurance service provider has not only been disappointing but the level of honesty and integrity of business ethics and procedures is outright disgusting. On the 9th March 2022 I had an accident and my car was towed away on the same day. On the 15th March 2022 I was notified of the damages of my vehicle and thereafter, what was the steps that was taken and the service provider that my car was towed to, which was Ultimate cars in Prospecton Durban. They had communicated with me via email as well as telephonically and ensured that my car would be given to me by the 15th April 2022. Due to the floods that had occurred on the 12th April 2022. I did not receive my car on the date given understandbly so, even though I had followed up in weeks to come after the floods occurred, I was then told there was no water damage, and my car was indoors throughout the time period of the floods, thereafter I requested to see and inspect my vehicle for water damage as I was worried being a resident of durban, I knew the severity of the floods, on that note, they refused to let me view my vehicle. I thereafter had to contact my insurance and have them send an assessor to assist me to view and gain access to my vehicle. Upon inspection it was discovered that my car had been severely water logged and the interior of the car was damaged and so was the undercarriage and other components on my car and this was not communicated to me by any means. Thereafter upon inspection a back smash was visible that was not there prior to booking the car in. It was then brought to my attention, that because of the water damage my car was stripped to nothing without my consent. And in emails sent the damages on the car progressed from Tyre level, pedal level then gear level. There was no reports stating the damages caused by the water to the electronics and mechanically and even though I kept questioning them about it. They thereafter assured me that they will sort all issues out upon return of my vehicle. Once I viewed my car again, I was totally unhappy and dissatisfied with the service provided. Again they had promised they would sort everything out to my satisfaction. Once I have received the car from Ultimate cars, I directly sent my car, to Toyota for a service, they then had notified me that my wiper and air-conditioning on the car no longer was in working order. I have contacted ultimate cars and they refuse to take responsibility of the damages on the vehicle, while the vehicle was in their possession. My vehicle was in Ultimate cars posssesion for just over 4 months, with them always saying that it would be ready soon, and I was left with not even a courtesy vehicle until the last week, as I was totally unhappy and went into a meeting with them stating the inconveniences they are causing me. With that being said I would not expect any problems, electronically, physically and mechanically wrong with my vehicle, now I may face more uncer*****y as they have not been upfront with me from the beginning. When I refuse to take the car they told me there is nothing they can do and that's what they were asked to do via the insurance reports yet the car had been in their possesions all this time. I am totally unhappy with the workmanship on my car and I have no piece of mind that my electronics and mechanical work has not been affected. I would like ultimate cars to take responsibility of what they did, but they just seem to be dishonest everytime i question them about my car.
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Replies (0)MM
Minenhle M
1 reviews | Active since Jan 2020
23 Jun 2022, 16:36
Worst Panelbeater
This is the most pathetic car panelbeaters. Cars stay up to 6 months without being touched i don't know how insurance companies associate themselves with them because they will definitely lose clients.
Helpful (0)
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Minenhle M
1 reviews | Active since Jan 2020
23 Jun 2022, 16:36
Worst Panelbeater
This is the most pathetic car panelbeaters. Cars stay up to 6 months without being touched i don't know how insurance companies associate themselves with them because they will definitely lose clients.
0
Replies (0)KR
Kaylin R
1 reviews | Active since Jan 2020
18 Apr 2022, 19:49
Ultimate cars prospection Pathetic treatment and customer service ...poor service delivery
Pathetic service.... never answer calls even tho insurance job. Place full of mockery . Drive all the way to prospection only to be lied to that my car is still in stripping for 3 weeks now. When I go there they store your cars in other facilities. Now with the recent floods it's sad that you never answer your calls yet we are worried about our vehicle . I will not accept any waterlogged vehicle back from your business . Will also be getting inspectors to investigate for flooding of my vehicle . Most pathetic service and no promise to time keeping. What a waste
Helpful (0)
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Kaylin R
1 reviews | Active since Jan 2020
18 Apr 2022, 19:49
Ultimate cars prospection Pathetic treatment and customer service ...poor service delivery
Pathetic service.... never answer calls even tho insurance job. Place full of mockery . Drive all the way to prospection only to be lied to that my car is still in stripping for 3 weeks now. When I go there they store your cars in other facilities. Now with the recent floods it's sad that you never answer your calls yet we are worried about our vehicle . I will not accept any waterlogged vehicle back from your business . Will also be getting inspectors to investigate for flooding of my vehicle . Most pathetic service and no promise to time keeping. What a waste
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Replies (0)JL
Jefferson L
1 reviews | Active since Jan 2020
25 Mar 2021, 10:31
They are the fraudulent people need to be exposed
They claim to be selling cars ,they are crooks needed to be found and be imprisoned. That's Bonga Wole and Jason Jason claimed that he is the manager of the company they ask me to deposit the money Idid 28500 for huyandai gets now they are avoiding me.im taking the case to the police
Helpful (0)
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Jefferson L
1 reviews | Active since Jan 2020
25 Mar 2021, 10:31
They are the fraudulent people need to be exposed
They claim to be selling cars ,they are crooks needed to be found and be imprisoned. That's Bonga Wole and Jason Jason claimed that he is the manager of the company they ask me to deposit the money Idid 28500 for huyandai gets now they are avoiding me.im taking the case to the police
0
Replies (0)NS
Navin S
1 reviews | Active since Jan 2020
25 Feb 2019, 09:47
Excellent Customer Service
My vehicle had to undergo panelbeating repairs and the thought of going through this process was stressful. My insurance company recommended me to Ultimate Cars in Prospecton and I immediately got a call from them. To my amazement, the whole process from the time of the vehicle review until the time my vehicle was repaired, was such a pleasure. I was treated with great customer service and great care. They took great care and effort to ensure I was happy and they were willing to go the extra mile if required. Thank you guys for such great care, service and support. Ultimate Cars certainly provided me the Ultimate Customer Service!!!
Helpful (0)
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Navin S
1 reviews | Active since Jan 2020
25 Feb 2019, 09:47
Excellent Customer Service
My vehicle had to undergo panelbeating repairs and the thought of going through this process was stressful. My insurance company recommended me to Ultimate Cars in Prospecton and I immediately got a call from them. To my amazement, the whole process from the time of the vehicle review until the time my vehicle was repaired, was such a pleasure. I was treated with great customer service and great care. They took great care and effort to ensure I was happy and they were willing to go the extra mile if required. Thank you guys for such great care, service and support. Ultimate Cars certainly provided me the Ultimate Customer Service!!!
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Replies (0)MR
Monica R
1 reviews | Active since Jan 2020
6 Nov 2018, 07:27
Ultimate Cars saves the day
After being involved in an accident that left my car extremely damaged, Ultimate Cars sent her back to me better than ever! Trinolan kept me up to date and ensured my car was ready for collection on the day they specified. Honestly, can't imagine going anywhere else for repairs. Thank you, Ultimate Cars!
Helpful (0)
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Monica R
1 reviews | Active since Jan 2020
6 Nov 2018, 07:27
Ultimate Cars saves the day
After being involved in an accident that left my car extremely damaged, Ultimate Cars sent her back to me better than ever! Trinolan kept me up to date and ensured my car was ready for collection on the day they specified. Honestly, can't imagine going anywhere else for repairs. Thank you, Ultimate Cars!
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Replies (0)PD
Pinky D
1 reviews | Active since Jan 2020
4 Sept 2018, 10:23
Car
I bought a car from B & Dee Ultimate Cars in Pretoria Montana/Zambezi. It was the worse mistake i did to myself, i bought the car on the 4th August i paid R30.000.00 and had an arrangement to settle R12.000.00 in four months. @days late i realised the disc has expired end of July and they didn't mention that upon purchase. I hardly drive the car because the disc has expired on the 24th August had an accident with that car, when the mechanic checked it the bolt joints where loose and it needs wheel alignment and CV joints and the car in general is not roadworthy but that was not mentioned upon purchase. When the accident happened luckily it was not in a busy road but my neighborhood i drove into someone's wall and that to repair it.But what concerns me if it had happened on a busy road it could have been fatal as the as lost control. Whats worse the dealership is calling asking for his money. My advise dont buy cars at Zambezi especially B & Dee Ultimate as they sell **** cars all they care about is ripping us off and making quick cash.
Helpful (0)
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Pinky D
1 reviews | Active since Jan 2020
4 Sept 2018, 10:23
Car
I bought a car from B & Dee Ultimate Cars in Pretoria Montana/Zambezi. It was the worse mistake i did to myself, i bought the car on the 4th August i paid R30.000.00 and had an arrangement to settle R12.000.00 in four months. @days late i realised the disc has expired end of July and they didn't mention that upon purchase. I hardly drive the car because the disc has expired on the 24th August had an accident with that car, when the mechanic checked it the bolt joints where loose and it needs wheel alignment and CV joints and the car in general is not roadworthy but that was not mentioned upon purchase. When the accident happened luckily it was not in a busy road but my neighborhood i drove into someone's wall and that to repair it.But what concerns me if it had happened on a busy road it could have been fatal as the as lost control. Whats worse the dealership is calling asking for his money. My advise dont buy cars at Zambezi especially B & Dee Ultimate as they sell **** cars all they care about is ripping us off and making quick cash.
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Replies (0)