Auto salon t/a fix auto
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Auto salon t/a fix auto
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Deidre S
1 reviews | Active since Jan 2020
10 Jun 2024, 07:21
Non existent customer service and communication
Since you won't reply to my emails and I have no idea what the situation is with my car, I will review you on every available platform. If I could give this company a negative rating I would and if this wasn't insurance claim that needs to be sorted, I would have nothing to do with them. No review can actually highlight how terrible the experience has been and they don't seem to care. Their communication and customer service are non existent and their work as bad with my car being returned in a worse condition than I sent it in. My car was originally with them for almost 5 weeks for hail damage repairs. Not once in this time did I get an unprompted update. I had to phone 2 - 3 times for every update. For a week, maybe more, I was told that parts were on the way and my car would DEFINITELY be done on x day. I would get no feedback, phone to check up, then would have to wait for an update, which wouldn't come so I'd phone back only to be told it was not done, but DEFINITELY the next day, for days!! My car was then released due to the parts not arriving but the body work complete. Only for it to arrive with the damage to the body work still visible and further damage caused during the repairs. It was returned and after almost a week of it being back I am still waiting for updates despite requesting one via email and numerous WhatsApps. Useless.
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Deidre S
1 reviews | Active since Jan 2020
10 Jun 2024, 07:21
Non existent customer service and communication
Since you won't reply to my emails and I have no idea what the situation is with my car, I will review you on every available platform. If I could give this company a negative rating I would and if this wasn't insurance claim that needs to be sorted, I would have nothing to do with them. No review can actually highlight how terrible the experience has been and they don't seem to care. Their communication and customer service are non existent and their work as bad with my car being returned in a worse condition than I sent it in. My car was originally with them for almost 5 weeks for hail damage repairs. Not once in this time did I get an unprompted update. I had to phone 2 - 3 times for every update. For a week, maybe more, I was told that parts were on the way and my car would DEFINITELY be done on x day. I would get no feedback, phone to check up, then would have to wait for an update, which wouldn't come so I'd phone back only to be told it was not done, but DEFINITELY the next day, for days!! My car was then released due to the parts not arriving but the body work complete. Only for it to arrive with the damage to the body work still visible and further damage caused during the repairs. It was returned and after almost a week of it being back I am still waiting for updates despite requesting one via email and numerous WhatsApps. Useless.
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Lethi M
1 reviews | Active since Jan 2020
15 Sept 2022, 15:03
Horrible service ever
Horrible service ever in the whole world.they its been six weeks now since they took my car just to change the boot.i really don't understand why insurance companies choose to work with such company they have never called me to update me not even once.Sandile always lie when I call him give false promise.even the benelbeaters on the street would do far better than fix auto.
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Lethi M
1 reviews | Active since Jan 2020
15 Sept 2022, 15:03
Horrible service ever
Horrible service ever in the whole world.they its been six weeks now since they took my car just to change the boot.i really don't understand why insurance companies choose to work with such company they have never called me to update me not even once.Sandile always lie when I call him give false promise.even the benelbeaters on the street would do far better than fix auto.
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Louis S
1 reviews | Active since Jan 2020
8 Mar 2022, 19:20
Poor workmanship. Poor service
The Worst service ever, can't understand why the insurance company is using them. The Regional manager makes promises to phone and give feedback. I am the one that is phoning to follow up. Also received a call to say my car is ready when I collected my vehicle it was not. They assumed the vehicle will be ready. And the car need to go back due to poor workmanship. And there is new damage on my vehicle.
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Louis S
1 reviews | Active since Jan 2020
8 Mar 2022, 19:20
Poor workmanship. Poor service
The Worst service ever, can't understand why the insurance company is using them. The Regional manager makes promises to phone and give feedback. I am the one that is phoning to follow up. Also received a call to say my car is ready when I collected my vehicle it was not. They assumed the vehicle will be ready. And the car need to go back due to poor workmanship. And there is new damage on my vehicle.
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Diteboho M
1 reviews | Active since Jan 2020
21 Feb 2022, 11:45
Best panel beater I've ever dealt with
Absolutely Amazing service. The facilities make you feel like you're not at a panel shop and the staff are even better. They made an ending to a very traumatic experience so pleasant. Thank you to Lineo and the rest of the team.
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Diteboho M
1 reviews | Active since Jan 2020
21 Feb 2022, 11:45
Best panel beater I've ever dealt with
Absolutely Amazing service. The facilities make you feel like you're not at a panel shop and the staff are even better. They made an ending to a very traumatic experience so pleasant. Thank you to Lineo and the rest of the team.
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Replies (0)EP