Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Auto Platinum delivers a consistently praised car buying experience, with customers frequently naming individual sales consultants such as Alton, Simon, and Etienne for their patience, honesty, and professionalism. Staff Professionalism (4.6) and Sales & Purchase Experience (4.5) are standout strengths. Communication & Aftercare (4.4) also performs well, though limited data on Vehicle Quality & Reliability and Service, Repairs & Maintenance prevents a complete picture.
Top Strengths:
- •Staff Professionalism & Conduct: Customers consistently name Alton, Simon, and Etienne as patient, friendly, honest, and professional. Repeat buyers credit specific staff for creating trust and making purchases stress-free over multiple transactions.
TrustIndex
8.3
Score
Avg Reply
27
Hours
NPS Score
100
Recommended: Very Likely
Apr '25 - Mar '26
Recent reviews (106)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
FINALLY APPROVED!!!
Thank you Ettienne for going over and above to get me approved. It is greatly appreciated.
1 reviews | Active since Jan 2020
FINALLY APPROVED!!!
Thank you Ettienne for going over and above to get me approved. It is greatly appreciated.
1 reviews | Active since Jan 2020
Polo
Thanks Mr horn for my polo I will enjoy it
1 reviews | Active since Jan 2020
Polo
Thanks Mr horn for my polo I will enjoy it
1 reviews | Active since Jan 2020
Good Service
We received excellent service from Simon. We would recommend using him. He was very friendly and honest.
1 reviews | Active since Jan 2020
Good Service
We received excellent service from Simon. We would recommend using him. He was very friendly and honest.
1 reviews | Active since Jan 2020
Hyundai H100
I bought a second hand Hyundai H100 from Platinum Auto on 17 Feb 2026. Simon from Platinum Auto assisted me. I did extensive research on the specific vehicle that I bought and everything checked out. Service & Accident history, police report, ect. Everything was in order. Excellent service from Simon, very happy with the deal I got.
1 reviews | Active since Jan 2020
Hyundai H100
I bought a second hand Hyundai H100 from Platinum Auto on 17 Feb 2026. Simon from Platinum Auto assisted me. I did extensive research on the specific vehicle that I bought and everything checked out. Service & Accident history, police report, ect. Everything was in order. Excellent service from Simon, very happy with the deal I got.