Auto Platinum
Verified Business
|4.9|67 Reviews (last 12 months)|Responds in 24h 28m
Auto Platinum
Verified Business
|4.9
67 Reviews (last 12 months)
Responds in 24h 28m
Rated in:
Scores reflect the Overall AI Score for each category
Auto Platinum
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Auto Platinum delivers a consistently strong car-buying experience, with customers repeatedly praising named sales consultants Alton, Etienne, and Simon. The dealership is described as professional, efficient, and friendly, with smooth finance processes and quick turnaround on deliveries. A small number of customers raised concerns about vehicle issues discovered shortly after purchase, but overall sentiment remains overwhelmingly positive across the buying journey.
Replied to 100% of negative reviews
Reply time on negative reviews: 9h 33m
TrustIndex
9
Ranking
#16
in Car Dealerships
Reply Time
24h 28m
NPS Score
66
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 9h 33m
Sep '25 - Aug '26
Based on recent customer reviews, Auto Platinum delivers a consistently strong vehicle purchasing experience driven by named sales consultants. Customers repeatedly praise quick turnaround from enquiry to handover, transparent dealings, and helpful guidance through finance and paperwork. Staff conduct and sales journey stand out as defining strengths, with most reviewers recommending the dealership and specific agents like Alton, Etienne, and Simon by name.
Auto Platinum's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Staff Professionalism & Conduct (4.8) is the standout strength. Customers repeatedly name Alton Erasmus, Etienne Horn, and Simon Thokwane as patient, knowledgeable, and honest. Reviewers describe consultants going the extra mile, answering questions thoroughly, and treating buyers with genuine respect throughout the journey.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
In all my years of buying cars, this was by far the best experience I’ve ever had — 10/10! Within just two days, I was driving away in my new car. Simon Thokwane was extremely professional, helpful, and made the whole process smooth and stress-free. Well done to Auto Platinum!”
1 reviews | Active since May 2026
In all my years of buying cars, this was by far the best experience I’ve ever had — 10/10! Within just two days, I was driving away in my new car. Simon Thokwane was extremely professional, helpful, and made the whole process smooth and stress-free. Well done to Auto Platinum!”
Auto Platinum scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 4.1. Their strongest theme is Staff Quality (4.7); their weakest is Communication (4.6). The top AI-rated Car Dealerships business on Hellopeter is Botha & Deysel Executive Motors (4.8). How is the AI Score calculated? →
Auto Platinum has a TrustIndex of 9 out of 10 on Hellopeter, based on 67 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 9 hours 33 min. Hellopeter has tracked Auto Platinum across 521 total reviews. How is the TrustIndex calculated? →