Aucor Auctioneers
Based on recent customer reviews, Aucor Auctioneers is facing significant customer experience challenges across multiple branches including Durban, Cape Town, Gqeberha, and Kosmosdal. Customers consistently mention frustration with delayed or unpaid deposit refunds well beyond the stated seven to ten day window. A recurring theme involves missing, damaged, or stripped items collected after auction wins, alongside unresponsive staff and unhelpful administrative handling. Buyers also raise concerns about vehicle auction transparency and registration document disputes. Impersonation scams using the Aucor name have also been flagged by reviewers.
TrustIndex
1.9
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought 2 trucks on auction in Jan 2022. the trucks were non-runners. Since 2022 I have been emailing and calling Aucor to try and get papers for the trucks being taken from pillar to post. I was promised that the papers would be provided and recreated as the company that owned the trucks got liquidated. I was made to take pictures of the trucks and tags in hope that Aucor will recreate papers. In 2025, I requested a refund from Aucor as they failed to honor any of their promises. They decided to stay quiet and refuse to pay my refund. I am sitting with Trucks I cannot register as they do not have papers and Aucor does not care.
1 reviews | Active since Jan 2020
I bought 2 trucks on auction in Jan 2022. the trucks were non-runners. Since 2022 I have been emailing and calling Aucor to try and get papers for the trucks being taken from pillar to post. I was promised that the papers would be provided and recreated as the company that owned the trucks got liquidated. I was made to take pictures of the trucks and tags in hope that Aucor will recreate papers. In 2025, I requested a refund from Aucor as they failed to honor any of their promises. They decided to stay quiet and refuse to pay my refund. I am sitting with Trucks I cannot register as they do not have papers and Aucor does not care.
1 reviews | Active since Jan 2020
I bought some goods on auction (via their app), and when I went to collect them from the Durban branch, most of the items were missing! I filled in a form to be refunded and never received the refund – they probably lost those papers too!
1 reviews | Active since Jan 2020
I bought some goods on auction (via their app), and when I went to collect them from the Durban branch, most of the items were missing! I filled in a form to be refunded and never received the refund – they probably lost those papers too!
1 reviews | Active since Jan 2020
I’m rating them a 1 because I can’t rate zero. As a long standing client of theirs I was completely thrown off by their car auctions. They had a time limit to submit documents for registration however the admin handling does everything in their power to knit pick and make it impossible for your registration to go through. Mind you at this point my 10k deposit is sitting in their account. Asking for a bank statement other than the bank they accept payment from which is weird. After all the back and forth still advising that I will have to wait 7 days for my refund from an auction I wasn’t able to participate due to them not acting with urgency. Would not recommend.
1 reviews | Active since Jan 2020
I’m rating them a 1 because I can’t rate zero. As a long standing client of theirs I was completely thrown off by their car auctions. They had a time limit to submit documents for registration however the admin handling does everything in their power to knit pick and make it impossible for your registration to go through. Mind you at this point my 10k deposit is sitting in their account. Asking for a bank statement other than the bank they accept payment from which is weird. After all the back and forth still advising that I will have to wait 7 days for my refund from an auction I wasn’t able to participate due to them not acting with urgency. Would not recommend.
1 reviews | Active since Jan 2020
Please, please, if you don't want heart attack to strike you fast don't bid anything online with these guys. I am a victim of circumstances where I have bought numerous things on them. I did everything to make sure I have paid my bill on time and in full. But when we came to the delivery, they said some of my items were ****** before delivery and those delivered some of them are not working ,they don't want to refund me since last year October 2025 until today 22 January 2026. These time they are no longer responding to my call and my whatsapp. Up to now, I think I should just admit that I have been de*****ed it do happens in South Africa, it is normal to the customers.. I am warning everyone who wants to make business with these people to be very careful. I spoke to a guy by the name of Sianda and Sbu and Dhivashen and they failed to help me. They are the staff members of Aucor Auctioneers.
1 reviews | Active since Jan 2020
Please, please, if you don't want heart attack to strike you fast don't bid anything online with these guys. I am a victim of circumstances where I have bought numerous things on them. I did everything to make sure I have paid my bill on time and in full. But when we came to the delivery, they said some of my items were ****** before delivery and those delivered some of them are not working ,they don't want to refund me since last year October 2025 until today 22 January 2026. These time they are no longer responding to my call and my whatsapp. Up to now, I think I should just admit that I have been de*****ed it do happens in South Africa, it is normal to the customers.. I am warning everyone who wants to make business with these people to be very careful. I spoke to a guy by the name of Sianda and Sbu and Dhivashen and they failed to help me. They are the staff members of Aucor Auctioneers.
1 reviews | Active since Jan 2020
Offer of mine of R520 000 on a vehicle was rejected but the same car was sold for R420 000 only 6 weeks later. This establishment should be investigated as I think there was collusion Also vehicle was stripped while at Aucor kosmasdals premises. And thus was a repossessed vehicle. I will inform the client that the bank and Aucor lost him R85 000 due in my opinion negligence I have proof of the stripping Stay away from this auction house
1 reviews | Active since Jan 2020
Offer of mine of R520 000 on a vehicle was rejected but the same car was sold for R420 000 only 6 weeks later. This establishment should be investigated as I think there was collusion Also vehicle was stripped while at Aucor kosmasdals premises. And thus was a repossessed vehicle. I will inform the client that the bank and Aucor lost him R85 000 due in my opinion negligence I have proof of the stripping Stay away from this auction house
1 reviews | Active since Jan 2020
I am in need of Hello Peter's assistance. I purchased things from Durban aucor, but did not receive them. I sent courier, however, my things were not issued. This was around January 2025. I spoke to almost everyone at that aucor. They keep on taking me from pillar to post. This is not for me first time they ****** me of my hard earned money.
1 reviews | Active since Jan 2020
I am in need of Hello Peter's assistance. I purchased things from Durban aucor, but did not receive them. I sent courier, however, my things were not issued. This was around January 2025. I spoke to almost everyone at that aucor. They keep on taking me from pillar to post. This is not for me first time they ****** me of my hard earned money.
1 reviews | Active since Jan 2020
I paid deposit of 10K for the auction now I been two weeks waiting for my Refund which was meant to take 7 days to reflect back into my account! I’ve been trying multiple times to contact them sending them emails all to vein
1 reviews | Active since Jan 2020
I paid deposit of 10K for the auction now I been two weeks waiting for my Refund which was meant to take 7 days to reflect back into my account! I’ve been trying multiple times to contact them sending them emails all to vein
Based on recent customer reviews, Aucor Auctioneers is facing significant customer experience challenges across multiple branches including Durban, Cape Town, Gqeberha, and Kosmosdal. Customers consistently mention frustration with delayed or unpaid deposit refunds well beyond the stated seven to ten day window. A recurring theme involves missing, damaged, or stripped items collected after auction wins, alongside unresponsive staff and unhelpful administrative handling. Buyers also raise concerns about vehicle auction transparency and registration document disputes. Impersonation scams using the Aucor name have also been flagged by reviewers.
Aucor Auctioneers has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Aucor Auctioneers across 80 total reviews. How is the TrustIndex calculated? →