ACER AFRICA (PTY) LTD
Claimed Business
|1.1|7 Reviews (last 12 months)|This business does not respond to reviews
ACER AFRICA (PTY) LTD
Claimed Business
|1.1
7 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, ACER AFRICA (PTY) LTD is facing significant dissatisfaction regarding after-sales service and warranty handling. Customers consistently mention prolonged repair turnaround times, poor communication from the service department, and frustration with units being returned unrepaired or with new faults. A recurring theme is the perceived reluctance to honour warranties, with several customers reporting unexpected repair quotes for issues they believe should be covered. Build quality concerns, particularly around hinges separating and screen casings, are also frequently raised, prompting many to say they would not repurchase the brand.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely