21st Century Life

Based on recent customer reviews, 21st Century Life receives sharply divided feedback shaped by the emotional weight of funeral policy claims. A recurring theme is severe frustration with delayed claim payouts, unresponsive consultants, and blame shifted to the underwriter Hollard, with grieving families reporting being left financially stranded before burials. In contrast, a smaller group of customers consistently mention heartfelt support, attentive staff, and meaningful assistance during bereavement. The dominant sentiment centres on poor communication and slow claim resolution, while positive experiences highlight compassion and hands-on funeral coordination when the process works.

21st Century Life has a TrustIndex of 3.2 out of 10 on Hellopeter, based on 19 reviews in the last 12 months. They reply to 33% of negative reviews, typically within .