N
Nomhlolo
1 reviews | Active since Mar 2026
23 Mar 2026, 11:16
Claim complain
Claim not paid, no response from the 20th February to date
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Replies (1)
21st Century Life's replyOfficial
23 Mar 2026, 14:43Good day
Thank you for bringing this to our attention, and we sincerely apologise for the frustration caused by the delay in your claim payment.Please note that your claim was successfully submitted to the underwriter and is currently still under investigation. This process is important to ensure that all necessary assessments are thoroughly completed before payment can be finalised.We understand how important timely feedback is during this period. Our Claims Team is actively following up with the underwriter and will be in contact with you to provide a detailed update, including the reasons for the delay and the next steps.We truly appreciate your patience and understanding, and we remain committed to resolving your claim as quickly as possible.Kind regards,
21st Century Life Team
Thank you for bringing this to our attention, and we sincerely apologise for the frustration caused by the delay in your claim payment.Please note that your claim was successfully submitted to the underwriter and is currently still under investigation. This process is important to ensure that all necessary assessments are thoroughly completed before payment can be finalised.We understand how important timely feedback is during this period. Our Claims Team is actively following up with the underwriter and will be in contact with you to provide a detailed update, including the reasons for the delay and the next steps.We truly appreciate your patience and understanding, and we remain committed to resolving your claim as quickly as possible.Kind regards,
21st Century Life Team
Best regards,
21st Century Life's reply23 Mar 2026, 14:43
Official
Good day
Thank you for bringing this to our attention, and we sincerely apologise for the frustration caused by the delay in your claim payment.Please note that your claim was successfully submitted to the underwriter and is currently still under investigation. This process is important to ensure that all necessary assessments are thoroughly completed before payment can be finalised.We understand how important timely feedback is during this period. Our Claims Team is actively following up with the underwriter and will be in contact with you to provide a detailed update, including the reasons for the delay and the next steps.We truly appreciate your patience and understanding, and we remain committed to resolving your claim as quickly as possible.Kind regards,
21st Century Life Team
Thank you for bringing this to our attention, and we sincerely apologise for the frustration caused by the delay in your claim payment.Please note that your claim was successfully submitted to the underwriter and is currently still under investigation. This process is important to ensure that all necessary assessments are thoroughly completed before payment can be finalised.We understand how important timely feedback is during this period. Our Claims Team is actively following up with the underwriter and will be in contact with you to provide a detailed update, including the reasons for the delay and the next steps.We truly appreciate your patience and understanding, and we remain committed to resolving your claim as quickly as possible.Kind regards,
21st Century Life Team
Best regards,