Stay away from Zoom fibre by all means!!

At this point I have reached my limit of patience, Zoom fibre technical team , maintenance just came and cut off my connection for no reason, this has already prejudiced me financially as I work from home, I was in the middle of work suddenly my fibre went off. These technicians where at the street for more than 3 hours, it was not clear what they were doing, the next thing my router started showing LOSS OF SIGNAL FLASHING RED LIGHTS. IS THIS THE WAY TO TREAT PAYING AND LOYAL CLIENTS?? THIS IS UNHEARD OF, HOW CAN A WORKING CONNECTION PAID UP BE JUST DISCONNECTED FOR NOTHING? I AM SO FURIOUS AND DISGUSTED AT THE HIGH DISPLAY OF UNPROFESSIONAL ISM AND UTTER NEGLIGENCE. AT THIS POINT I AM ENCOURAGING PEOPLE TO CONSIDER OTHER SERVICE PROVIDERS AND NOT SUBSCRIBE TO ANY ZOOM FIBRE PRODUCTS. My refs are ZF000FOLA AND ZF000FOLB