Zido Cars
Verified Business
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Zido Cars receives consistent praise for friendly, patient sales staff and a smooth purchase journey, with named consultants like Tarryn, Charlotte, Jacques, Vuyo and Kevin frequently celebrated. However, a meaningful minority of customers report serious post sale issues including faulty vehicles, missing documents, and unresponsive aftercare, which materially drag down trust in vehicle quality and communication.
TrustIndex
7
Ranking
#36
in Car Dealerships
Reply Time
200h 13m
NPS Score
42
Recommended: Likely
Jul '25 - Jun '26
Based on recent customer reviews, Zido Cars receives consistent praise for friendly, patient sales staff and a smooth purchase journey, with named consultants like Tarryn, Charlotte, Jacques, Vuyo and Kevin frequently celebrated. However, a meaningful minority of customers report serious post sale issues including faulty vehicles, missing documents, and unresponsive aftercare, which materially drag down trust in vehicle quality and communication.
Zido Cars's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers repeatedly name specific consultants such as Tarryn, Charlotte, Jacques, Vuyo, Kevin and Mohammed as patient, friendly, knowledgeable and going the extra mile. Staff warmth and helpfulness are the most consistent theme across positive reviews.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceThe most common complaint about Zido Cars, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. While most buyers report clean, well presented vehicles, several serious complaints describe engines breaking down within weeks, faulty alternators, bad tyres, and undisclosed service histories. A few customers describe vehicles as cosmetically prepared but mechanically unsound.
Zido Cars scores 3.9 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 4.1. Their strongest theme is Staff Quality (4.4); their weakest is Vehicle Condition (3.2). The top AI-rated Car Dealerships business on Hellopeter is Botha & Deysel Executive Motors (4.8). How is the AI Score calculated? →
Zido Cars has a TrustIndex of 7 out of 10 on Hellopeter, based on 169 reviews in the last 12 months. Hellopeter has tracked Zido Cars across 691 total reviews. How is the TrustIndex calculated? →