Zestlife
4|637 reviews
CM
Clive M
1 reviews | Active since Member
08 May 2026, 06:38
Zestlife Actually No-Life
Submitted 1st clain and never have ever done one for a Procedure that was done and they denied it saying they dont cover materials or equipment shortfalls....was a procedute and NOT materials or equipment. Seems lile another big company telling lies and taking our money....DONT USE THEM
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Replies (1)Zestlife's replyOfficial
11 May 2026, 07:16 Dear Clive,
We’re sorry to hear about your experience and understand how frustrating a denied claim can be. That’s certainly not the impression we want to leave. Claims are assessed based on the information and billing codes supplied, these codes indicate whether a claim is due to a materials or equipment-related shortfall or a covered procedure. That said, if the procedure was incorrectly coded or submitted, we’d really like the opportunity to review it again. We value our members and take feedback seriously—thank you for bringing this to our attention.
Kind regards,
Noleen
We’re sorry to hear about your experience and understand how frustrating a denied claim can be. That’s certainly not the impression we want to leave. Claims are assessed based on the information and billing codes supplied, these codes indicate whether a claim is due to a materials or equipment-related shortfall or a covered procedure. That said, if the procedure was incorrectly coded or submitted, we’d really like the opportunity to review it again. We value our members and take feedback seriously—thank you for bringing this to our attention.
Kind regards,
Noleen
Best regards,
Zestlife's reply11 May 2026, 07:16
Official
Dear Clive,
We’re sorry to hear about your experience and understand how frustrating a denied claim can be. That’s certainly not the impression we want to leave. Claims are assessed based on the information and billing codes supplied, these codes indicate whether a claim is due to a materials or equipment-related shortfall or a covered procedure. That said, if the procedure was incorrectly coded or submitted, we’d really like the opportunity to review it again. We value our members and take feedback seriously—thank you for bringing this to our attention.
Kind regards,
Noleen
We’re sorry to hear about your experience and understand how frustrating a denied claim can be. That’s certainly not the impression we want to leave. Claims are assessed based on the information and billing codes supplied, these codes indicate whether a claim is due to a materials or equipment-related shortfall or a covered procedure. That said, if the procedure was incorrectly coded or submitted, we’d really like the opportunity to review it again. We value our members and take feedback seriously—thank you for bringing this to our attention.
Kind regards,
Noleen
Best regards,