

ZAPROP
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
On November 16 2025 We went to view a property with agent Edith Mkoka we then did the application and send Edith all our documentation. On Monday 24 November 2025 at 13:30 we received an email to say we were declined but at 15:58 on November 24 we received a message from Debbie Van Vaught the manager stating that they re looked and the landlord reconsidered our application and that we were approved and since then they were communicating with us and we paid the full amount of R27300 into the account given to us we paid it on 12 December 2025 at 08:56 and we were supposed to move in on 13 December 2025 but by 15:00 on 12 December 2025 when we were about to collect the keys the Debbie person no longer answered any of our calls and Edith said we were still declined and she has no idea what happened but she also confirmed that the spoke the the person that posed as Debbie but she claimed to know nothing the agency was not helpful towards this **** that happened and we lost the money we did go to the bank to report the transaction as ***** but we had not yet gotten any feedback the police has an open investigation but also no feedback yet Zaprop says they are not involved but the only person whom had all our details was Edith Mkoka from the agency and she admitted that she was in contact with the ****mer if there might be any lawyer out there that can please help us get justice and our money back we would appreciate it
1 reviews | Active since Jan 2020
On November 16 2025 We went to view a property with agent Edith Mkoka we then did the application and send Edith all our documentation. On Monday 24 November 2025 at 13:30 we received an email to say we were declined but at 15:58 on November 24 we received a message from Debbie Van Vaught the manager stating that they re looked and the landlord reconsidered our application and that we were approved and since then they were communicating with us and we paid the full amount of R27300 into the account given to us we paid it on 12 December 2025 at 08:56 and we were supposed to move in on 13 December 2025 but by 15:00 on 12 December 2025 when we were about to collect the keys the Debbie person no longer answered any of our calls and Edith said we were still declined and she has no idea what happened but she also confirmed that the spoke the the person that posed as Debbie but she claimed to know nothing the agency was not helpful towards this **** that happened and we lost the money we did go to the bank to report the transaction as ***** but we had not yet gotten any feedback the police has an open investigation but also no feedback yet Zaprop says they are not involved but the only person whom had all our details was Edith Mkoka from the agency and she admitted that she was in contact with the ****mer if there might be any lawyer out there that can please help us get justice and our money back we would appreciate it
1 reviews | Active since Jan 2020
I am writing to formally raise a serious concern regarding the ongoing unprofessional conduct of your agent, Jeremiah, in connection with the unit at Village Green, Ridgeway. Weeks ago, my partner attempted to engage with Jeremiah regarding this same unit and was completely ignored. Now, I’m experiencing the exact same treatment — ignored messages, delays, and dismissiveness. After finally getting a response, Jeremiah insisted on sending documentation before even allowing a simple viewing, which is entirely unreasonable and unhelpful. When I requested a basic viewing appointment, there was no further response for days. I then asked for his email address, only to receive an email from info@zqprop, when the company name appears to be ZA Prop. This inconsistency is alarming and casts doubt on the legitimacy and professionalism of the communication. What’s worse is that I then received a phone call from Jeremiah telling me to take my business elsewhere. This behavior is not only disrespectful, but completely unacceptable from anyone representing a real estate agency. I want it on record that the level of service from Jeremiah has been consistently poor, evasive, and unprofessional — both towards me and my partner. I would appreciate a formal response from someone in a position of responsibility.
1 reviews | Active since Jan 2020
I am writing to formally raise a serious concern regarding the ongoing unprofessional conduct of your agent, Jeremiah, in connection with the unit at Village Green, Ridgeway. Weeks ago, my partner attempted to engage with Jeremiah regarding this same unit and was completely ignored. Now, I’m experiencing the exact same treatment — ignored messages, delays, and dismissiveness. After finally getting a response, Jeremiah insisted on sending documentation before even allowing a simple viewing, which is entirely unreasonable and unhelpful. When I requested a basic viewing appointment, there was no further response for days. I then asked for his email address, only to receive an email from info@zqprop, when the company name appears to be ZA Prop. This inconsistency is alarming and casts doubt on the legitimacy and professionalism of the communication. What’s worse is that I then received a phone call from Jeremiah telling me to take my business elsewhere. This behavior is not only disrespectful, but completely unacceptable from anyone representing a real estate agency. I want it on record that the level of service from Jeremiah has been consistently poor, evasive, and unprofessional — both towards me and my partner. I would appreciate a formal response from someone in a position of responsibility.
1 reviews | Active since Jan 2020
I bought my apartment through ZaProp and im not happy with the service i received. Part of the deal was FLISP application which they did for me. NHFC say they paid the funds to the Nedbank 3 months ago but up to this day, the bank is unable to allocate the money to my bond account as they want POP of which NHFC is unable to provide as they claim they meda a bulk payment to the bank.
1 reviews | Active since Jan 2020
I bought my apartment through ZaProp and im not happy with the service i received. Part of the deal was FLISP application which they did for me. NHFC say they paid the funds to the Nedbank 3 months ago but up to this day, the bank is unable to allocate the money to my bond account as they want POP of which NHFC is unable to provide as they claim they meda a bulk payment to the bank.
1 reviews | Active since Jan 2020
What an awful experience with Michael Venter for ZA Properties. So rude and arrogant. He Knew prior to letting us view my credit score was low and I was going to pay for a year upfront. I paid the R300 they request before application. Michael Venter said we won't qualify but will speak to the owner as we are paying the rental amount for a year in advance. Knowing full well we wont qualify but promised to speak to owner, which of course he said he cant after been declined. False hope and pretences. Are times so tough for him he needs to take R300 and lie to clients. Extremely unprofessional, I landed up swearing at him, for speaking to me like he did. Then his whatsapp message said they reason we didn't get it is because my son has 2 judgements against him and in the credit report, he sent it was not true, on all the credit Barua's, so he **** in writing and according to the office "he made a mistake". This agent straight out **** about everything. I will be reporting this behavior. I have asked Debbie (that is Michaels boss) for a refund of R300 as he knew full well, we did not qualify, and I sent the whatsapp from Michael Venter lying about the judgements.
1 reviews | Active since Jan 2020
What an awful experience with Michael Venter for ZA Properties. So rude and arrogant. He Knew prior to letting us view my credit score was low and I was going to pay for a year upfront. I paid the R300 they request before application. Michael Venter said we won't qualify but will speak to the owner as we are paying the rental amount for a year in advance. Knowing full well we wont qualify but promised to speak to owner, which of course he said he cant after been declined. False hope and pretences. Are times so tough for him he needs to take R300 and lie to clients. Extremely unprofessional, I landed up swearing at him, for speaking to me like he did. Then his whatsapp message said they reason we didn't get it is because my son has 2 judgements against him and in the credit report, he sent it was not true, on all the credit Barua's, so he **** in writing and according to the office "he made a mistake". This agent straight out **** about everything. I will be reporting this behavior. I have asked Debbie (that is Michaels boss) for a refund of R300 as he knew full well, we did not qualify, and I sent the whatsapp from Michael Venter lying about the judgements.
1 reviews | Active since Jan 2020
Dear za prop I will like to take this moment to thank Primrose Nyoni, she was very helpful with assisting me with my bond, and she is soo kind even if I call her ten times a day she will still be patient with me and make me understand, thank you so much, from Precious Tale
1 reviews | Active since Jan 2020
Dear za prop I will like to take this moment to thank Primrose Nyoni, she was very helpful with assisting me with my bond, and she is soo kind even if I call her ten times a day she will still be patient with me and make me understand, thank you so much, from Precious Tale
1 reviews | Active since Jan 2020
Dear John Berry, I hope this email finds you in good spirit. I wanted to take a moment to extend my sincere appreciation for the outstanding service you provided during the sale of my property. Your dedication, expertise, and attention to detail truly set you apart from all the rest. Your insightful market analysis and strategic marketing approach not only attracted a wide range of potential buyers but also resulted in a sale that exceeded my expectations. I was particularly impressed by your responsiveness and willingness to address all my questions and concerns, making me feel supported every step of the way. Your professionalism and commitment to your clients are commendable, and I feel fortunate to have had you as my selling agent. Thank you once again for your hard work and for making this experience so positive and keeping my mind at ease. I will not hesitate to recommend you to friends and family in the future. To you it was not about the financial gain or just making a quick buck, it was also about the emotional well being of me as your Seller which is a trait that few people possess and because of this, you will be opening big doors in your career. Keep up the excellent poise that you carry as an outstanding agent for ZA Prop! Wishing you continued success in your career!
1 reviews | Active since Jan 2020
Dear John Berry, I hope this email finds you in good spirit. I wanted to take a moment to extend my sincere appreciation for the outstanding service you provided during the sale of my property. Your dedication, expertise, and attention to detail truly set you apart from all the rest. Your insightful market analysis and strategic marketing approach not only attracted a wide range of potential buyers but also resulted in a sale that exceeded my expectations. I was particularly impressed by your responsiveness and willingness to address all my questions and concerns, making me feel supported every step of the way. Your professionalism and commitment to your clients are commendable, and I feel fortunate to have had you as my selling agent. Thank you once again for your hard work and for making this experience so positive and keeping my mind at ease. I will not hesitate to recommend you to friends and family in the future. To you it was not about the financial gain or just making a quick buck, it was also about the emotional well being of me as your Seller which is a trait that few people possess and because of this, you will be opening big doors in your career. Keep up the excellent poise that you carry as an outstanding agent for ZA Prop! Wishing you continued success in your career!
1 reviews | Active since Jan 2020
Dear Graeme Grobler, I just wanted to take a moment to express my heartfelt gratitude for your exceptional assistance in helping me finally purchase my dream home and ensuring it is safe for myself and my girls. Your professionalism, expertise, and genuine enthusiasm made the entire process enjoyable. You have managed to keep me calm throughout all the obstacles that we have encountered. You always had a smile on your face and carried the company name with such pride and therefore I salute you. It was not only just another sale for you, but you also put your own needs aside to assist me as a client. Your unwavering commitment to my needs, safety, and financial preferences, made me feel at ease. You listened intently, provided valuable insights, and went above and beyond to find a property that aligned perfectly with my vision. Your patience and dedication made me feel supported, and I truly appreciated how you took the time to answer all my questions, no matter how small. The fact that you always answered your mobile phone proves that you are dedicated as an agent and take business seriously. Thanks to your hard work and determination, I am now living in a home that I absolutely love. I couldn't have done it without you and the whole team at ZA Prop, including Mark and Margaret! Your passion for your work and your clients is inspiring, and I feel incredibly fortunate to have had you as my buying agent. Thank you once again for making my dream a reality! May you continue to be the Top Agent in the whole of ZA Prop for many more years to come! Lots of happy, homely greetings!
1 reviews | Active since Jan 2020
Dear Graeme Grobler, I just wanted to take a moment to express my heartfelt gratitude for your exceptional assistance in helping me finally purchase my dream home and ensuring it is safe for myself and my girls. Your professionalism, expertise, and genuine enthusiasm made the entire process enjoyable. You have managed to keep me calm throughout all the obstacles that we have encountered. You always had a smile on your face and carried the company name with such pride and therefore I salute you. It was not only just another sale for you, but you also put your own needs aside to assist me as a client. Your unwavering commitment to my needs, safety, and financial preferences, made me feel at ease. You listened intently, provided valuable insights, and went above and beyond to find a property that aligned perfectly with my vision. Your patience and dedication made me feel supported, and I truly appreciated how you took the time to answer all my questions, no matter how small. The fact that you always answered your mobile phone proves that you are dedicated as an agent and take business seriously. Thanks to your hard work and determination, I am now living in a home that I absolutely love. I couldn't have done it without you and the whole team at ZA Prop, including Mark and Margaret! Your passion for your work and your clients is inspiring, and I feel incredibly fortunate to have had you as my buying agent. Thank you once again for making my dream a reality! May you continue to be the Top Agent in the whole of ZA Prop for many more years to come! Lots of happy, homely greetings!
1 reviews | Active since Jan 2020
We’ve had the privilege of working with Aunt Sharlene Donze at ZAProp for many years, and we can confidently say that her service has been nothing short of outstanding. From our first encounter with her, she has consistently impressed us: always keeping her promises, promptly returning calls, and carefully preparing all necessary work well in advance. One of the most admirable aspects of Aunt Sharlene’s service is the calibre of tenants she has secured for our property. They’ve all been reliable, respectful individuals who pay their rent on time and have stayed with us for extended periods. Her ability to understand our family’s needs and lend a sympathetic ear—even when our conversations veer into personal matters—shows how deeply she cares about her work. We also want to commend ZAProp as a whole. Their contracts are exceptionally well-drafted, ensuring that both tenant and landlord rights are protected while strictly adhering to all relevant legal requirements, including the Rental Housing Act, FICA, and PoPI. Inspections are consistently thorough, and the record-keeping is impeccable. It’s a relief to see our rent deposits appear in our bank account each month without having to worry about a thing. ZAProp truly exemplifies how rental management should be conducted: professional, diligent, and always focused on customer satisfaction. If it weren’t for the financial difficulties we’re currently experiencing because of a slow economy, we would never have ended our management mandate with them. Even after we informed Aunt Sharlene that we’d like to stop our management mandate, she has continued to provide excellent service—ensuring that all our concerns are addressed and that we receive the support we’ve come to expect from her. We genuinely look forward to the day our financial position improves so we can have the privilege of working with ZAProp and especially Aunt Sharlene, again. Thank you, Aunt Sharlene and the entire ZAProp team, for your dedication and for setting such a high standard in property management. You have our highest recommendation!
1 reviews | Active since Jan 2020
We’ve had the privilege of working with Aunt Sharlene Donze at ZAProp for many years, and we can confidently say that her service has been nothing short of outstanding. From our first encounter with her, she has consistently impressed us: always keeping her promises, promptly returning calls, and carefully preparing all necessary work well in advance. One of the most admirable aspects of Aunt Sharlene’s service is the calibre of tenants she has secured for our property. They’ve all been reliable, respectful individuals who pay their rent on time and have stayed with us for extended periods. Her ability to understand our family’s needs and lend a sympathetic ear—even when our conversations veer into personal matters—shows how deeply she cares about her work. We also want to commend ZAProp as a whole. Their contracts are exceptionally well-drafted, ensuring that both tenant and landlord rights are protected while strictly adhering to all relevant legal requirements, including the Rental Housing Act, FICA, and PoPI. Inspections are consistently thorough, and the record-keeping is impeccable. It’s a relief to see our rent deposits appear in our bank account each month without having to worry about a thing. ZAProp truly exemplifies how rental management should be conducted: professional, diligent, and always focused on customer satisfaction. If it weren’t for the financial difficulties we’re currently experiencing because of a slow economy, we would never have ended our management mandate with them. Even after we informed Aunt Sharlene that we’d like to stop our management mandate, she has continued to provide excellent service—ensuring that all our concerns are addressed and that we receive the support we’ve come to expect from her. We genuinely look forward to the day our financial position improves so we can have the privilege of working with ZAProp and especially Aunt Sharlene, again. Thank you, Aunt Sharlene and the entire ZAProp team, for your dedication and for setting such a high standard in property management. You have our highest recommendation!
Hellopeter has tracked ZAPROP across 18 reviews. ZAPROP hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used ZAPROP? Write a review to help others decide.