YC
YMA Consulting
Verified Business
YC
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, YMA Consulting receives overwhelmingly strong praise for its debt review consultants and customer service team, with clients highlighting patience, professionalism, and clear guidance. A smaller but notable group of customers report serious frustrations around account closures, clearance certificates, refunds for double debits, and unresponsive communication when trying to exit debt review or dispute issues.
TrustIndex
9.8
Ranking
#8
in Debt Management
NPS Score
62
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, YMA Consulting receives overwhelmingly strong praise for its debt review consultants and customer service team, with clients highlighting patience, professionalism, and clear guidance. A smaller but notable group of customers report serious frustrations around account closures, clearance certificates, refunds for double debits, and unresponsive communication when trying to exit debt review or dispute issues.
YMA Consulting's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers repeatedly praise named consultants like Zubeidah, Zayaan, Yumna, Rifqah, and James for their patience, professionalism, and willingness to go above and beyond. Clients feel genuinely supported, never judged, and guided clearly through the debt review process.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Darren Basson is the biggest lair that I've ever met. He and the people that work with him. He is not honest in the work he is doing and when you call him on his WhatsApp or sent messages he's not even responding. The company phone just ring and when someone picked up they **** to you and said the Darren Basson is not there. He doesn't have the guts to get back to you to listen to what you said. Genuinely NOT a worth it to be called business man. Stay away from him. YMA Consulting NCRDC 4223
1 reviews | Active since Jan 2020
Darren Basson is the biggest lair that I've ever met. He and the people that work with him. He is not honest in the work he is doing and when you call him on his WhatsApp or sent messages he's not even responding. The company phone just ring and when someone picked up they **** to you and said the Darren Basson is not there. He doesn't have the guts to get back to you to listen to what you said. Genuinely NOT a worth it to be called business man. Stay away from him. YMA Consulting NCRDC 4223
1 reviews | Active since Jan 2020
Unreacheable on all their listed contact information. Their 021 number is on voice mail for the past two weeks of me calling them daily, No response on WhatsApp either. This is very scary and stressful
1 reviews | Active since Jan 2020
Unreacheable on all their listed contact information. Their 021 number is on voice mail for the past two weeks of me calling them daily, No response on WhatsApp either. This is very scary and stressful
1 reviews | Active since Jan 2020
Worst experience of my life. Joined them 2021. They failed to obtain a court order till all my creditors withdrew 2022. Mind you i was paying through PDA. I sent countless emails from Jan2022 till July2022 and called countless times and they were nowhere to be found. Only in August 2022 they send an email saying we can proceed to get a court order. At that time I was without any protection for almost a year. Currently Im stuck with their credit bureaus flag. I even took them to NCR. However due to backlogs and the recent NCR cyber issues my case is abit slow. But I will get my justice eventually.
1 reviews | Active since Jan 2020
Worst experience of my life. Joined them 2021. They failed to obtain a court order till all my creditors withdrew 2022. Mind you i was paying through PDA. I sent countless emails from Jan2022 till July2022 and called countless times and they were nowhere to be found. Only in August 2022 they send an email saying we can proceed to get a court order. At that time I was without any protection for almost a year. Currently Im stuck with their credit bureaus flag. I even took them to NCR. However due to backlogs and the recent NCR cyber issues my case is abit slow. But I will get my justice eventually.
1 reviews | Active since Jan 2020
We went into debt review during covid . This company were amazing. We dealt with Zayaan who was our consultant. This consultant was absolutely amazing . Every query we had was dealt with immediately . The response time was excellent. I highly recommend this company and especially the consultant. Regards Sharon
1 reviews | Active since Jan 2020
We went into debt review during covid . This company were amazing. We dealt with Zayaan who was our consultant. This consultant was absolutely amazing . Every query we had was dealt with immediately . The response time was excellent. I highly recommend this company and especially the consultant. Regards Sharon
1 reviews | Active since Jan 2020
Exceptional support from start to finish. Working with YMA Consulting was refreshingly smooth because of their customer service team. Would recommend this company to anyone who values responsiveness and real accountability
1 reviews | Active since Jan 2020
Exceptional support from start to finish. Working with YMA Consulting was refreshingly smooth because of their customer service team. Would recommend this company to anyone who values responsiveness and real accountability
1 reviews | Active since Jan 2020
YMA Consulting getting me back on track with my finances. They negotiated with my creditors to reduce monthly payments, giving me the breathing room I desperately needed. Their staff was always available—whether by phone or email—and they never made me feel judged.
1 reviews | Active since Jan 2020
YMA Consulting getting me back on track with my finances. They negotiated with my creditors to reduce monthly payments, giving me the breathing room I desperately needed. Their staff was always available—whether by phone or email—and they never made me feel judged.
1 reviews | Active since Jan 2020
Honestly, I couldn’t be happier with the service I got. All in all, smooth process, great communication, and I left feeling like a valued customer. Highly recommend!
The most common complaint about YMA Consulting, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. While most clients praise quick responses and proactive updates, a recurring minority report ignored emails, unreachable phone lines, and full mailboxes when trying to cancel or get clearance documents. Escalations to attorneys and the NCR are mentioned in the worst cases.
YMA Consulting scores 4.1 out of 5 on Hellopeter's AI analysis of service quality in Debt Management, compared to the Debt Management industry average of 3. Their strongest theme is Consultant Quality (4.4); their weakest is Payment Management (3.7). The top AI-rated Debt Management business on Hellopeter is FDC Group (4.8). How is the AI Score calculated? →
YMA Consulting has a TrustIndex of 9.8 out of 10 on Hellopeter, based on 157 reviews in the last 12 months. Hellopeter has tracked YMA Consulting across 723 total reviews. How is the TrustIndex calculated? →