1 reviews | Active since Member
I am extremely disappointed with YDE’s customer service. I have an outstanding issue that I have been trying to resolve for a long time, and I have received no response whatsoever. Emails are ignored, follow‑ups go unanswered, and there is absolutely no sense of urgency or accountability. For a brand that expects customers to pay on time and commit financially, the lack of basic communication is unacceptable. Leaving customers in the dark with outstanding matters shows poor management and zero regard for customer experience. This has been frustrating, stressful, and a complete waste of my time. I would not recommend YDE to anyone unless they drastically improve their responsiveness and customer support. Very poor service overall.
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