Frognet sucks.

Been a 3 year account holder with this company only to find out that they have been overcharging me by R140p/m when comparing their prices with their prices on the website. Also the R3500 I paid as an initial installation, which on their website states :"Connecting to Xpress network, ongoing maintenance and support of equipment". After complaining to them for over 2 years about dropped networks, slow network specifically asking them if the hardware is sound and them telling me it's not the hardware, they figured out it was indeed the antenna. Now they tell me they did not charge me for the replacement of this antenna out of the kindness of their hearts. They said they would split my network between myself and my mother so we don't infringe on the other's bandwidth yet that has not happened even though the contact person told me "it has been going like that for 2 months". They will not automatically drop your service fee if they do experience the ability to do so (this from the horse's mouth) but will increase it if they experience a need to do so. The technicians don't reply on the standby number. In short, money hungry, unhelping, and just a bad experience to the customer for myself and my family at the very least. If you want to use frognet prepare to use mobile data (as I am right now) because you will be offline alot.