Woodstock Laundry disappointing after sales service

The items looked great online, so decided to support a local company, as we often do, and purchase pajama's. When the items arrived they were a strange fit-tops flare out and shorts are too big and gape (there is no option to order a different size top and bottom.) When wanting to return, we were surprised to see that the company expected us to pay for the courier. After paying this amount, we received notice what we did not qualify for a refund. Looking closely at the refund policy, it became clear that a lot of people obviously try to return or exchange their items as there is a range of "proviso's" whereby to don't qualify for a refund. Never ever had a problem with any other company having items returned or exchanged like this. Most companies want their customers to be happy with their purchase. I definitely don't recommend WL, if you are unhappy with the size or fit you will have to pay to return it and you might not be able to either. Rather shop somewhere that does returns, has better after sales policy, cares about customers and has better fits.