1 reviews | Active since Member
In November 2018, Wizard Lifestyle fraudulently obtained may banking details and gifted themselves to R99 from my account. I say fraudulently because up until this point I had never even heard of them until I got a text notification that they had lodged a debit order on my account. Suffice it to say I had the debit order canceled and stopped.
Imagine my surprise when on 24 January 2019 I get a notification that a debit order has been lodged on my account to go off on 28 January 2019. I called them for 2 days to get to the bottom of this with no response. I managed to get a hold of them today, they are unplayable! I have lodged a query with them to tell me who authorised the to debit my account and how they got a hold of my bank details. They promised me a text message confirming cancelation of instalment & reference no. (they couldn't give me a reference no. over the phone). I'm yet to get the text message.
This is appalling, it's even worse that as consumers we have no recourse for this shoddy behaviour!
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