Entirely unimpressed

I ordered a lovely beach scene, 16m long.. for my bnb room. as we are ready to launch, I asked Laura at Wallpaper online when I can expect delivery and she told me latest Friday. I arranged with the accredited installer to be there on Saturday. My wallpaper never arrived ontime and I emailed Laura to say this is hugely stressful as I planned based on her information given. She didn't have the courtesy to reply. I received the paper, it is up on the wall only they really changed the look of the image. It was a beach scene with wispy grass and they photoshopped much more grass into it and there is hardly any ocean visible so I basically paid R10 000 to have a long wall full of grass that is as tall as my head. Not impressed at all.