Beware when financing a vehicle through VWFS.

I have traded in my vehicle on 24/04/2026 and VWFS account had been settled on the 28/04/2026. The dealership has received the logbook, paid up letter, the change of ownership forms and has sold the vehicle.Two weeks later, I am still waiting for my instalment to be refunded, paid up letter from the bank and for the account to be closed. I have not experienced this with other banks. I will not finance a vehicle through VWFS again. To all those reading this,save yourself the time and effort and use the other banks for vehicle finance.