Universal Healthcare Administrators
1.2|142 reviews
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Nolu K
1 reviews | Active since Member
20 Mar 2026, 12:26
Zero empathy and Endless co-payments.
This is the worst medical aid I have even encountered particularly when it comes to pre-authorisation. Every time one needs to be admitted you have to move from pillar to post. It's claiming from them is trying to trick them. Zero empathy and endless co-payments even with the most comprehensive cover.
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Replies (1)Universal Healthcare Administrators's replyOfficial
20 Mar 2026, 13:21Dear Nolu
Our sincerest apologies for your experience. We can understand how frustrating this must be
for you. Aa consultant will be in touch with you.
Kind regards, the Universal Healthcare administrators customer experience team
Our sincerest apologies for your experience. We can understand how frustrating this must be
for you. Aa consultant will be in touch with you.
Kind regards, the Universal Healthcare administrators customer experience team
Best regards,
Universal Healthcare Administrators's reply20 Mar 2026, 13:21
Official
Dear Nolu
Our sincerest apologies for your experience. We can understand how frustrating this must be
for you. Aa consultant will be in touch with you.
Kind regards, the Universal Healthcare administrators customer experience team
Our sincerest apologies for your experience. We can understand how frustrating this must be
for you. Aa consultant will be in touch with you.
Kind regards, the Universal Healthcare administrators customer experience team
Best regards,