Fed Up with UFO Alberton

My base is squeaking again and there is some sort of *****s or nails coming out on the top and the base's base covering is completely loose... after only 5 months... I notified UFO Alberton on Friday.. After waiting since Friday 20th of March 2026, for a response, I called Ntabiseng again... Just to find out that she did receive feedback from Medi Spine that for some reason they won't help me and just haven't send it to me.... wow... also she still hasn't send it to me as requested. Why???

As per my telephone discussion with Ntabiseng, I request a call from UFO head office. 

Nothing will get sorted with "okay ma'am"!!!! That's all that a store manager can say.... ridiculous.

Also I AM HOLDING UFO PERSONALLY RESPONSIBILE FOR SORTING THIS OUT, I bought the base set from UFO not Medi Spine!!!

This is unacceptable!!!