nauthorized Transactions Again Extremely Disappointed

I am beyond frustrated with Time Bank. Once again, money has disappeared from my account because of a purchase I know absolutely nothing about. This is not the first incident, and every time it happens, I’m left stressed, inconvenienced, and without proper resolution or reimbur*****t. It is extremely concerning that unauthorized payments can keep happening on an account that is supposed to be secure. Customers work hard for their money, and we deserve better protection, communication, and accountability from a bank we trust with our finances. I am tired of constantly having to report transactions I did not make and then feeling ignored afterwards. This experience has honestly destroyed my trust in the bank. Something seriously needs to change because this is unacceptable.