1 reviews | Active since Member
I have been contemplating if I should or should not write a review regarding an unpleasant situation at your dealership yesterday with one of their sales men. The fact that others (NMI staff and customers) overheard the rude sales man treating me like ‘dirt’ I decided to write a review Background: Yesterday I went to your show room to show my wife the double cab Hilux which is on the floor. I am in the market for a Double Cab or Fortuner.My main objective was to show my wife a Toyota Double Cab or a Fortuner to allow us to make up our mind which vehicle we need to tow our caravan later in the year (our new venture now that I am on retirement), get a quotation from the dealership and approach our bank for good deal. I explained to your sales man I would like information and figures but your rude sales man kept on pushing me by prompting in a load voice what it will cost me to make it happen today. He stated in closure I am waisting his time and he could loose out on another deal. He stood up and walked over to his colleague. I was speechless and never felt to badly treated and went home with the though of this rude person hanging over me almost the whole afternoon. This morning I actually realized I am the customer and if he lost out on a deal so would NMI.
Be aware of this dealership! If you would like to be treated like dirt approach them!
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