NMI TOYOTA TYGERVALLEY dealership in Bellville I have booked in my Toyota Fortuner at NMI Toyota NMI for a service on 12/01/2023. When I went to collect my car there was oil hand marks on the bonnets, at back of the car big black spots and on the drivers, side mat a big white spot which looked like bird **** or handy Andy. The car was not checked in, in this condition. I informed the service advisor “Dale”. He mentioned that there was another complaint about the same issue and the general manager will contact me. I took a video at Toyota showing the problems which I am not able to attached here? I can email it if needed. No one called me back. Monday 16/01/2023 I had the normal how was the service call from JHB. I mentioned that I am disappointed and no one called me back. The lady said someone will call me back which also never happened. The amount Toyota Tygervalley ask for a service and the service level you get, does not match up in my opinion. I will not service my car again at NMI TOYOTA TYGERVALLEY.
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