Mr

I booked for a car services, and they give me the date for the 24th of September 2022, and it was a holiday, when i went there there was no one. I went there again on Monday and they said to me my name is not on the system because its a first services for 15000km but they did help me with the services, then i was so suprised when they want the cellphone recordings for the bookings, how can they ask me that as a customer?? Is toyota not supposed to have that?? So they want to refund me the money for Saturday petrol that i'v used to go there on a holiday, they said i must firstly give them the cellphone recordings that i have booked. So thats how the Toyota treat their customer's.