Daylight *******

This company took over electricity in our complex, 12 days later I have had to load electricity nine times - from loading three times a month! I keep getting told about usage yet that doesn’t make sense cause nothing has changed from when I was using previous meter box. I cook once a week cause I’m barely home. I leave home around 7am and back late afternoon. I don’t put the heater on cause I use a hot water bottle or electric blanket in bed. I switch off all the lights and leave in the room that I’m seated in. When I ask why the units are getting depleted so quickly I’m given graphs telling me about my usage. Nothing about my usage has changed!!!!!!! I have had my electricity switch off more times in the past 7 days than I ever had in time staying in the complex. The app shows I have units yet the electricity switches off. And when I ask why I don’t get notification that my units are running low I was given a lousy excuse that my number wasn’t registered yet I put my number on the registration form we had to fill in before cut off date for change over! I am livid!