The Fridge Factory Warehouse
Claimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
The Fridge Factory Warehouse
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
23 Jan 2023, 10:41
I highly recommend this place, it’s amazing!
So it’s good for both kids and adults, the more the better. You currently pay R50 for the paint and the table then there is the amount written below the ceramics, we spent R200 as we weren’t there for long, we arrived at 16:20 but still experienced the place. However I’d suggest you arrive earlier to experience the place with no rush.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Jan 2023, 10:41
I highly recommend this place, it’s amazing!
So it’s good for both kids and adults, the more the better. You currently pay R50 for the paint and the table then there is the amount written below the ceramics, we spent R200 as we weren’t there for long, we arrived at 16:20 but still experienced the place. However I’d suggest you arrive earlier to experience the place with no rush.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2022, 14:21
Factory scam
Am writing this with a very sad heart, and concerned about how they operate in this business.I bought a fridge for R11000 and only used for 2 months. I bought in Sep 2021 and reported to them in Jan and they said the guarantee is finished instead this Eazy guy gives me some technician numbers. When I asked the manager Micheal he said that’s how they operate unfortunately they can’t help me. I need help since they said to me it’s Brand new. I feel scammed
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2022, 14:21
Factory scam
Am writing this with a very sad heart, and concerned about how they operate in this business.I bought a fridge for R11000 and only used for 2 months. I bought in Sep 2021 and reported to them in Jan and they said the guarantee is finished instead this Eazy guy gives me some technician numbers. When I asked the manager Micheal he said that’s how they operate unfortunately they can’t help me. I need help since they said to me it’s Brand new. I feel scammed
0
Replies (0)A
A
A
Anonymous
1 reviews | Active since Jan 2020
25 Feb 2016, 11:18
After 5 months no help with defective fridge
Aug 17,2015 I took delivery of a new R3200.00 fridge from THE FRIDGE FACTORY (Ursela) in Joburg, distributed by ELAN DISTRIBUTORS (Quinton) from Barberton and serviced by LOWVELD SERVICE CENTER (Vim) in Nelspruit. Early October I contacted Quinton in Barberton, the fridge was defective. I got NO help whatsoever, then contacted Ursela in Joburg repeatedly by phone who said she would contact Vim in Nelspruit to service fridge.<br> <br> Finally after endless phone calls a new thermostat was put in the fridge Christmas week (Dec 22)! The fridge acted worse after that so early in New Year contacted Ursela, the supplier who said I must contact the distributor. He was unavailable so I contacted Vim, the service center, again who said the fridge needed replacing and he would facilitate it. <br> <br> <br> <br> Another 2 months later I have heard from no one and have never received a replacement fridge. I have been sitting FIVE months with a defective fridge getting no help!!! And I am tired of wasting phone calls!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
25 Feb 2016, 11:18
After 5 months no help with defective fridge
Aug 17,2015 I took delivery of a new R3200.00 fridge from THE FRIDGE FACTORY (Ursela) in Joburg, distributed by ELAN DISTRIBUTORS (Quinton) from Barberton and serviced by LOWVELD SERVICE CENTER (Vim) in Nelspruit. Early October I contacted Quinton in Barberton, the fridge was defective. I got NO help whatsoever, then contacted Ursela in Joburg repeatedly by phone who said she would contact Vim in Nelspruit to service fridge.<br> <br> Finally after endless phone calls a new thermostat was put in the fridge Christmas week (Dec 22)! The fridge acted worse after that so early in New Year contacted Ursela, the supplier who said I must contact the distributor. He was unavailable so I contacted Vim, the service center, again who said the fridge needed replacing and he would facilitate it. <br> <br> <br> <br> Another 2 months later I have heard from no one and have never received a replacement fridge. I have been sitting FIVE months with a defective fridge getting no help!!! And I am tired of wasting phone calls!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
13 Jan 2016, 08:59
No After Sales Service - Warranty Claim
I have been requesting for repairs through Big Chill Commercial Refrigeration since the beginning of December, I then tracked down The Fridge Factory ( the suppliers) myself and it is days later and still I have a fridge I could cook in!<br> At this rate this warranty will be over and my bar closed before anything gets done!<br> <br> Our company has suffered loss of income because of this and we are losing our clientele to other establishments that can offer cold beers - as that is the purpose of having a bar fridge.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
13 Jan 2016, 08:59
No After Sales Service - Warranty Claim
I have been requesting for repairs through Big Chill Commercial Refrigeration since the beginning of December, I then tracked down The Fridge Factory ( the suppliers) myself and it is days later and still I have a fridge I could cook in!<br> At this rate this warranty will be over and my bar closed before anything gets done!<br> <br> Our company has suffered loss of income because of this and we are losing our clientele to other establishments that can offer cold beers - as that is the purpose of having a bar fridge.
0
Replies (0)