1 reviews | Active since Member
They cut our network off after we had made payment. We have een calling and sending all relevant documents to them as they keep telling us to do... for the past week now. And still the same, services are suspended. Worst part is the My Telkom app said we owed R1484.11, when you call and get told by a robot your services are suspended due to outstanding amount of R848.11 but to be told by a call centre agent it is R636. Where the correct amount as per Invoice was R716.
What kind of ******* *****sters are Telkom? How can it take a week to find a payment that was made and allocate it to our account.
They have the POP and Bank Statement to supprt the payment. Yet we keep being told... PLEASE SEND YOUR PAYMENT TO [email protected] and they will assit you. I have sent this mail 100x times. Im so frustrated as I work from home and cant do anything.
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