Active since Oct 2014
They cut our network off after we had made payment. We have een calling and sending all relevant documents to them as they keep telling us to do... for the past week now. And still the same, services are suspended. Worst part is the My Telkom app said we owed R1484.11, when you call and get told by a robot your services are suspended due to outstanding amount of R848.11 but to be told by a call centre agent it is R636. Where the correct amount as per Invoice was R716. What kind of ******* *****sters are Telkom? How can it take a week to find a payment that was made and allocate it to our account. They have the POP and Bank Statement to supprt the payment. Yet we keep being told... PLEASE SEND YOUR PAYMENT TO [email protected] and they will assit you. I have sent this mail 100x times. Im so frustrated as I work from home and cant do anything.
This is a ****, they make you buy the basic plan and get back to you days later saying it is sold out after paying. Then offering you the Standard plan at discounted amount and after paying that still tells you they cant help you can request a refund.
I have been contemplating whether I should write this review or not. On the 5th of October 2024 my mom and I were at Royal Foods in Meyerton to get cold meat as my 4 year old daughter loves the tongue they make and asked if she could have some for school. We were patient and friendly, just to be shouted at in front of the entire store by a very rude elderly blond woman. They young lady whom was assisting us had to keep asking the elderly lady about "stock" and she continued to freak out that she requested it to be sliced or ordered the previous day and it wasn't. It was so unpleasant that if it wasn't for my daughter whom was with us I would've left everything as is in the store and walked out but that would've been me setting a bad example to my daughter, so unfortunately my mom and I then went to paid and left. The cashier saw the entire freak out situation and came to us to say she will quickly go slice the tongue for us, at that point I was already so stunned and over the bad service and humiliation as everyone kept staring at us as if we were the problem. I really suggest you train your employees and teach them manners. If she had asked or told us to wait we gladly would've waited even if it had to be 30min plus. I have the worlds worth of patients when it comes to buying my daughter something to eat and pack in for school as she is a very picky eater. But that Saturday we left with only what we eat and not her favorite.
I sent this same mail 3 days ago to Checkers customer service and till today did not get any response on top of that my mother called yesterday 3 times and Spoke to the Manager of Checkers Arcon Park whom said she would called her back and still has not returned the call. Hence this situation is the 3rd time happening and if we had know we would not have even bothered going to Checkers. I would just like to Express how upset and unfair I found it when after putting up a massive fight with my husband to encourage him to do our monthly grocery shopping at Checkers instead of our normal grocery store just so that we could get the little shop collection for our daughter of 4 years. We had a long wait and our daughter so excited that she waited patiently for us to reach the till. Just to get to the till and pay then after asking where is the little shops? We were told they dont have stock. This is the 3rd time we experience this disappointment. Little garden and little shops now the little shops again. The heart break in my daughter's eyes and the tears all the way home was really not fair. Not even an option to redeem at another store, or to redeem once they have received stock. It is month end, people got paid and do their shopping how can you not supply enough stock to a store. This is the main reason why we change grocery stores to avoid the disappointment and having to comfort our daughter.
Sonja Pangel was very friendly and helpful. She made it very easy to understand what the Policy entailed etc. And we definitely would recommend dotsure for animal *****s.
I have been enjoying their services and the Cake decor subscription I ha e with them. The only problem is that you never receive anything on time, I have been waiting since July to receive any letter from them to indicate what my next subscription will be. I pay according to the letter they send. I recently received a text message informing me about a outstanding balance on my "account" no one has ever contacted me via sms, email or phone call. Shortly after I received another text message saying I have been handed over. I tried calling but no response so I sent them an email and still no response from Jacklin side. This is terrible customer services, how should we sort this unknown problem out if you can't even get hold of them. I am really dissappointed in their bad services as it was not always like this.
<p style="color: #555555;">Customer Care seriously needs to get employees that want to work and that will appreciate it.</p> <p style="color: #555555;">For the last couple of months I have to keep asking them to e-mail my statement that I used to receive via e-mail. </p> <p style="color: #555555;">They just stopped sending them to me for some reason(And I thought the POST OFFICE WAS pathetic). I have sent numerous e-mails requesting them to ensure they e-mail it every month, but fail to do so. It is getting so annoying that I have to ask someone to do their work.</p>
<p> <span style="color: #555555; font-family: 'Avenir W01';">Customer Care seriously needs to get employees that want to work and that will appreciate it.</span></p> <p style="color: #555555;">For the last couple of months I have to keep asking them to e-mail my statement that I used to receive via e-mail. </p> <p style="color: #555555;">They just stopped sending them to me for some reason(And I thought the POST OFFICE WAS pathetic). I have sent numerous e-mails requesting them to ensure they e-mail it every month, but fail to do so. It is getting so annoying that I have to ask someone to do their work.</p>
<p>Customer Care seriously needs to get employees that want to work and that will appreciate it.</p> <p>For the last couple of months I have to keep asking them to e-mail my statement that I used to receive via e-mail. </p> <p>They just stopped sending them to me for some reason(And I thought the POST OFFICE WAS pathetic). I have sent numerous e-mails requesting them to ensure they e-mail it every month, but fail to do so. It is getting so annoying that I have to ask someone to do their work.</p>
<p>Customer Care seriously needs to get employees that want to work and that will appreciate it.</p> <p>For the last couple of months I have to keep asking them to e-mail my statement that I used to receive via e-mail. </p> <p>They just stopped sending them to me for some reason(And I thought the POST OFFICE WAS pathetic). I have sent numerous e-mails requesting them to ensure they e-mail it every month, but fail to do so. It is getting so annoying that I have to ask someone to do their work.</p>
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