What Internet?

I am currently a customer with Tech5 and over the last 3-4 weeks , there have been several issues with internet consistency. There are several disruptions which personally affect my ability to work. The usual feedback is that there is an issue in the area and a team is attending to it. I think this company misses the point. We are paying for a stable service and expect that to be delivered consistently. Furthermore, the impact on indidvisuals seems to be down played, which is annoying to say the least. If you want to sell a service, deliver the service, or play fair and adjust your pricing model to reflect your declining service.