SB
Sandesh B
Active since Oct 2021
20
Reviews
0
Industries
Reviews
20 reviews1 month ago
What Internet?
I am currently a customer with Tech5 and over the last 3-4 weeks , there have been several issues with internet consistency. There are several disruptions which personally affect my ability to work. The usual feedback is that there is an issue in the area and a team is attending to it. I think this company misses the point. We are paying for a stable service and expect that to be delivered consistently. Furthermore, the impact on indidvisuals seems to be down played, which is annoying to say the least. If you want to sell a service, deliver the service, or play fair and adjust your pricing model to reflect your declining service.
5 replies
2 months ago
Poor Service
I submitted a claim in the 8 April 2026 and received an email confirming the settlement of my claim. Having not received a reimbur*****t, I followed up on the 15 April 2026 only to be told that my claim was not visible on the system, even though I have email and sms confirmation. The assigned consultant promised to get back to me on the claim and ignored my follow up emails. I was eventually assisted by someone else but I am sure my claim has been put under the incorrect category based on Outsurance verbiage. Service levels are on a decline and I am afraid that this will not only impact me but their other clients.
5 replies
4 months ago
Sterling Service -Candy Bouwer
We would like to thank Candy Bouwer, whom my wife consulted on ant infestation on our property. Her professionalism, knowledge and kindness is second to none. It has been a while since once has received such good service. Thank You
0 replies
5 months ago
Super Useless
Driver called to attempt delivery and I was on a business call. I called back as I could see on my cameras that he was still at the gate. He responded that he was in another area. Damn good courier service this is as they can travel to another area in supersonic time. All he could have done was turn around and deliver the item. Ram is becoming unreliable. Customer service training should be implemented.
1 reply
5 months ago
Checkers 180
Ordered at 17h45 on 23 December 2025 and my order was pushed out fir delivery to 21h19 before I cancelled the order. The item ordered were urgently required, so highly disappointed. Understand that certain peak periods can affect the delivery time, but 3 hours and 20 minutes late is a bit out the service guarantee period and the backbone of which this service is structured. From being a keen admirer of your service and product offering to a disappointed customer. Rather programme your app to cap orders and block new orders so that you can keep up to your service guarantee. So my plans are a bit ruined, considering I needed the products. Thanks for a disappointing evening.
0 replies
7 months ago
Persistent Calls During Work Hours Disrupts Productivity
I have experienced repeated telephone calls from this insurance company during standard working hours, which has proven to be disruptive to my professional responsibilities. While I appreciate the importance of client engagement, the frequency and timing of these calls are intrusive and adversely affect productivity. I would strongly recommend implementing a more considerate communication strategy, such as limiting call attempts or utilising alternative channels like email or scheduled appointments. Respecting customers’ time is essential for maintaining a positive relationship and professional reputation.
1 reply
9 months ago
MiWay was efficient in the manner in which they assisted me with an home emergency
MiWay was efficient in the manner in which they assisted me with an home emergency. Happy with their service
1 reply
23 months ago
Agent was pleasant a...
Agent was pleasant and assisted me with the reduction of my premium.
1 reply
23 months ago
Disappointed in Information Sharing
I recently purchase a Trojan TR510 Treadmill from Game for R9,999, only to find this product being advertised a few days later for R6,999 at Makro. When shopping around for this, I had enquired at both Makro Springfield and Game (Pavillion) on any upcoming specials and was told no. I am sad that I had to pay R3,000 more for something I could have got a lot cheaper if I was aware on the imminent price change.
0 replies
23 months ago
Pay Back The Money !
Placed an order (#o1457331938) on 11 June 2024, which was subsequently returned. Contacted the Woolworths Support and was advised that a credit for R399, 91 would be effected within 5 days. It is now the 27 June 2024 with no refund. Reference given to me was 45308289 with a promise to advise me on the status of the refund, which is still not forthcoming. As a regular Woolworths customer, I expect better service from this brand. This is a poor showing and leaves me to wonder on your efficiencies.
0 replies
Review Distribution
5 Star
3 (15%)
4 Star
1 (5%)
3 Star
1 (5%)
2 Star
0 (0%)
1 Star
15 (75%)